• Report: #1009227

Complaint Review: PHH Mortgage

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  • Submitted: Tue, February 05, 2013
  • Updated: Tue, February 05, 2013

  • Reported By: Sharon — Creedmoor North Carolina United States of America
PHH Mortgage
1 Mortgage Way Mt. Laurel, New Jersey United States of America

PHH Mortgage DO NOT Do Business with PHH Mortgage Laurel, New Jersey

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Tried to refinance mortgage already held with them.Process was long & drawn out.

It took months. They changed interest rate after it was locked in even though credit rating was excellent & appraisal was well above loan amount. Took them days to return phone calls & email. Transferred to different departments.

Would not narrow down closing costs - they stated it could be "up to $5000.00"". Come on people, I don't expect an exact closing cost, but "up to $5000|.00" is not how you do business". Would not take an existing appraisal & made me do a 2nd,. Got tired of waiting for response on a more precise closing costs & went with different company;.

Still charged fees by PHH.. Called company to request that fees be waived, they said no:. Entire process very unethical:.

This report was posted on Ripoff Report on 02/05/2013 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/PHH-Mortgage/Laurel-New-Jersey-08054/PHH-Mortgage-DO-NOT-Do-Business-with-PHH-Mortgage-Laurel-New-Jersey-1009227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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