• Report: #12332

Complaint Review: PHOTOPOINT.COM

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  • Submitted: Wed, January 23, 2002
  • Updated: Wed, January 23, 2002

  • Reported By:GREENWOOD DE
PHOTOPOINT.COM
Nationwide U.S.A.

PHOTOPOINT SCREWED ME WITHOUT SO MUCH AS A KISS GOODBYE!

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I HAVE BEEN A LOYAL CUSTOMER OF PHOTOPOINT.COM FOR OVER 2 YEARS. AS MOST OF YOU WEBTVERS KNOW, THERE ARE NOT MANY PHOTO SITES THAT WEBTV CAN USE DUE TO THE FACT THAT WE CAN NOT DOWNLOAD.

I STARTED OUT USING PHOTOPOINT FOR ALL OF MY EBAY AUCTION PHOTOS, AND WAS VERY PLEASED. SO, WHEN MY GRANDSON WAS BORN IN MAY OF 2000 I WENT CRAZY CREATING HIS VERY OWN ALBUM.

I HAD OVER 150 PHOTOS FROM BIRTH TO THE PRESENT WHICH I CONSTANTLY ADDED TO AND SENT TO FRIENDS AND FAMILY. I DID NOT HESITATE WHEN PHOTOPOINT ASKED ME TO START PAYING $19.95 A YEAR, I THOUGHT THIS VERY REASONABLE FOR USING THEIR SERVICES SO LONG FOR FREE.

I HAD NO IDEA THAT THE SITE CLOSED DOWN UNTIL MY PHOTOS WERE NOT APPEARING ON MY AUCTION PAGES. WHEN I COULD NOT GET INTO THE WEBSITE I THOUGHT MAYBE THEY WERE HAVEING TROUBLE AND THAT IT WOULD BE UP AND RUNNING AGAIN SOON. MUCH TO MY DISMAY I FOUND THAT THIS WAS NOT THE CASE AT ALL.

I AM HEARTBROKEN AND ANGRY, NOT BECAUSE THEY TOOK MY MONEY, BUT BECAUSE I CAN NEVER REPLACE THOSE MEMORIES THAT I CREATED OF ONE OF THE MOST WONDERFUL EVENTS IN MY LIFE BACK AGAIN. I JUST WISH WE HAD THE CHANCE TO MOVE OUR PRECIOUS PHOTOS!

Sandra
GREENWOOD, DE

This report was posted on Ripoff Report on 01/23/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/PHOTOPOINTCOM/nationwide/PHOTOPOINT-SCREWED-ME-WITHOUT-SO-MUCH-AS-A-KISS-GOODBYE-12332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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