- Report: #579533
Report - Rebuttal - Arbitrate
Complaint Review: PHPPennyAuction
PHPPennyAuctionInternet United States of America
PHPPennyAuction Scriptmatix Ltd. Selling Bad Software, Internet
*Consumer Comment: A new auctioneer
*Consumer Comment: I agree
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Their solution is to point the finger at our hosting and server configurations, well we worked 3 days straight with our tech support on our servers to try and pin point the issues and even installed a completely different script and the different script worked. Also all of us (PHP Penny Auction Clients) are experiencing the exact same issues around the world. [continued below]....
Their support service is very poor and un-knowledgeable. If they would've been straight with us everything would have had a different result, but they chose to lie, deceive us all and ignore our problems to sell more scripts.
We tried to resolve the issue, but we are tired of hearing excuses. So that is why we want to report on them for us and everyone else whom they ripped off.
Here is a link to the forum where everyone is having the same issues:
This report was posted on Ripoff Report on 03/10/2010 12:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/PHPPennyAuction/internet/PHPPennyAuction-Scriptmatix-Ltd-Selling-Bad-Software-Internet-579533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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