• Report: #1001150

Complaint Review: PINNACLE STUDIO

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  • Submitted: Tue, January 22, 2013
  • Updated: Tue, January 22, 2013

  • Reported By: Robert — TAMPA Florida U.S.A.
PINNACLE STUDIO
INTERNET, California United States of America

PINNACLE STUDIO COREL SUPPORT I PAID WHAT THEY ASKED FOR ON 1/6/13, CALLED THEM 4 TIMES FOR SUPPORT, AM TOLD THEY WILL GET BACH TO ME, HAVE NOT HEARD FROM THEM. INTERNET, California

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I HAVE BEEN USING PINNACLE FOR MANY YEARS, I STARTED WITH STUDIO 10 AND HAVE UP GRADES TO STUDIO 15 ULTIMATE COLLECTION. WHEN I GOT SERVICE IT WAS GREAT. NO PROBLEM AT ALL. AVID DID A GREAT JOB FOR A GREAT PROGRAM. THEN IT HAPPENED TECH SUPPORT WAS SOLD TO COREL AND FROM THEN ON THE SERVICE GOT VERY BAD. THEY ARE TURNING A GREAT PRODUCT INTO A NIGHTMARE FOR ME.

I PAID FOR TECH SUPPORT JAN  6, 2013 AND AS OF THIS DATE I HAVE NOT RECEIVED IT. I STARTED A SMALL BUSINESS BECAUSE BECAUSE I AM RETIRED AND NEEDED TO MAKE MORE MONEY AND I GOT VERY GOOD WITH THIS PROGRAM. I THOUGHT ABOUT GETTING A REFUND, BUT THAT WILL NOT GET THE PROBLEM I AM HAVING SOLVED. IF ANYONE HAS A SOLUTION TO THIS PROBLEM PLEASE LET ME KNOW AS I AM LOSING  MANY CUSTOMERS BECAUSE I CAN'T GET THE SUPPORT.

This report was posted on Ripoff Report on 01/22/2013 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/PINNACLE-STUDIO/INTERNET-California-/PINNACLE-STUDIO-COREL-SUPPORT-I-PAID-WHAT-THEY-ASKED-FOR-ON-1613-CALLED-THEM-4-TIMES-1001150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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