- Report: #841754
Report - Rebuttal - Arbitrate
Complaint Review: PJP Health Agency
PJP Health Agency3 Huntington Quadrangle Melville, New York United States of America
PJP Health Agency lied to me about the coverage I was buying. This is a scam. Melville, New York
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After the visit, I received a prescription I needed to take, which, come to find out, ARE not covered.
So, as a full time student, living on my own, I am paying full price for prescriptions. Fine, no big deal. About 4 weeks later, I got a bill from my doctor saying that PJP Health Agency was refusing to cover that bill because it JUST SO HAPPENED on that day that I went to see my doctor, my insurance plan was invalid. I was not covered. So, after some debate, they decided to pay it.
Last week, I received the SAME bill from my doctor, saying PJP Health Agency again refused to cover the bill. This time, their reasoning was that my exam is not covered under my plan. I find this comical because I CALLED TO RECEIVE ORAL CONSENT TO SEE MY DOCTOR. THE INSURANCE REP TOLD ME IT WAS COVERED. And now all of a sudden it is not. With numerous phone calls between PJP Health Agency and my doctor, it has been determined that PJP Health Agency just does not want to pay. The rep I spoke with first said the visit wasn't covered, but then 15 minutes later he said it was indeed covered, but he
didn't know what to do. I demanded to quit my plan and get my refund check, but he said I had to cancel my plan within 31 days of signing up. That too is hilarious because another representative told me my plan was not activated for the first 30 days, so essentially after those 30 initiative days, I had ONE day to decide if I liked my health insurance coverage or not. I could not use my plan for the first 30 days, so how in the world was I suppose to know if I wanted to be under their
insurance if I wasn't allowed to use it?? To me, it's a complete scam ripping off college students.
I asked PJP Health Agency what they covered and they said accidents and sicknesses. Well, if I'm sick, I can't get prescriptions to be healed because they don't cover prescriptions, so really, WHAT THE HECK AM I PAYING FOR?? I was ripped
off by PJP Health Agency and I'm mad at myself because I believed all the lies the agent told me.
This report was posted on Ripoff Report on 02/19/2012 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/PJP-Health-Agency/Melville-New-York-/PJP-Health-Agency-lied-to-me-about-the-coverage-I-was-buying-This-is-a-scam-Melville-N-841754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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