- Report: #151285
Report - Rebuttal - Arbitrate
Complaint Review: PLAINS COMMERCE BANK-TOTAL CARD
PLAINS COMMERCE BANK-TOTAL CARDezcardinfo.com/pages/AccountSummary.aspx SIOUX FALLS, South Dakota U.S.A.
PLAINS COMMERCE BANK-TOTAL CARD RIPOFF SIOUX FALLS South Dakota
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I phoned the company repeatedly and I was given the run around and told to call back the next day. One time a rep told me that the people in the department who reactivates the cards are out. I called back Monday, July 25, 2005 to be told to try again the next day. I called today only to find that my account was charged $200.00. This charge caused my account to go over and the automated system told me that I was over $21.42. I was confused and upset. I spoke to a female rep by the name of Callen. I asked her why is it that I had an available balance of $178.58 yesterday and today I owe $271.42. She explained that I was charged $200.00 for something or another. All I knew is that this was not explained to me when I was interested in reopening my account and my account has been wrongfully charged in the past. This company has brought me through the ringer and I feel that other consumers and the FTC should know what is going on.
NEW ORLEANS, Louisiana
This report was posted on Ripoff Report on 07/26/2005 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/PLAINS-COMMERCE-BANK-TOTAL-CARD/SIOUX-FALLS-South-Dakota-57109/PLAINS-COMMERCE-BANK-TOTAL-CARD-RIPOFF-SIOUX-FALLS-South-Dakota-151285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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