• Report: #709117

Complaint Review: PLANET FITNESS

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  • Submitted: Tue, March 22, 2011
  • Updated: Mon, November 21, 2011

  • Reported By: Mrs.Young — Gulfport Mississippi United States of America
PLANET FITNESS
12273 Highway 49 Internet United States of America

PLANET FITNESS OVER CHARGE AND NO REFUND, Internet

*Consumer Comment: Contact the Attorney Generals Office

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I had a membership at the Planet Fitness in gulfport. I decided to cancel my membership at the end of my contract instead of renewing. I went in a couple days before my contract renewal date to cancel and was told if i cancel before my contract renewal date, that I would be charged 56 dollars.
 
I mean not even a week before the cancel date. It was 2 or 3 days. Well I was charged for the next month and when I asked if I was going to get a refund I was told no. When I asked for the corporate office number the desk clerk told me they aren't given the number.

 I find it hard to believe that this business doesn't give the customer service desk the corporate office number for customer complaints. I finally found the phone number to the corporate office and left a message a week ago and have yet to recieve a call back. This is very unprofessional. I will not recommend anybody getting a membership there.

This report was posted on Ripoff Report on 03/22/2011 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/PLANET-FITNESS/internet/PLANET-FITNESS-OVER-CHARGE-AND-NO-REFUND-Internet-709117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Contact the Attorney Generals Office

AUTHOR: Due Diligence Agent - (United States of America)

File a complaint with 1000's of others at the Attorney Generals Office in your state. Contact the BBB and then forward the complaint to the FBI (Internet Fraud Division)
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