- Report: #709117
Report - Rebuttal - Arbitrate
Complaint Review: PLANET FITNESS
PLANET FITNESS12273 Highway 49 Internet United States of America
PLANET FITNESS OVER CHARGE AND NO REFUND, Internet
*Consumer Comment: Contact the Attorney Generals Office
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I mean not even a week before the cancel date. It was 2 or 3 days. Well I was charged for the next month and when I asked if I was going to get a refund I was told no. When I asked for the corporate office number the desk clerk told me they aren't given the number.
I find it hard to believe that this business doesn't give the customer service desk the corporate office number for customer complaints. I finally found the phone number to the corporate office and left a message a week ago and have yet to recieve a call back. This is very unprofessional. I will not recommend anybody getting a membership there.
This report was posted on Ripoff Report on 03/22/2011 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/PLANET-FITNESS/internet/PLANET-FITNESS-OVER-CHARGE-AND-NO-REFUND-Internet-709117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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