• Report: #990526

Complaint Review: PLimus.com- online store

  • Submitted: Thu, January 03, 2013
  • Updated: Sun, January 06, 2013

  • Reported By: David — St. Leonard Maryland United States of America
PLimus.com- online store
Internet United States of America

PLimus.com- online store Registry Cleaner Pro Product called Registry Cleaner Pro Internet

*UPDATE Employee: PLimus.com- online store Registry Cleaner Pro Product called Registry Cleaner Pro Internet

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I purchaed "Registry Cleaner Pro 5/12/2009.  It was a 1 time fee of 69.85 good for three computers.

Basically the company and the product were scams because I cannot use the program or get any refund.

My activation code was xxLKQ82H,  My purchase or order # was 43743794.

After alittle research I discovered that I was not the only one ripped off. 

Anything you can do would be appreciated at this point. Thank-you 



David A McCurry   (((ROR redacted)))

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This report was posted on Ripoff Report on 01/03/2013 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/PLimuscom-online-store/internet/PLimuscom-online-store-Registry-Cleaner-Pro-Product-called-Registry-Cleaner-Pro-Interne-990526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

PLimus.com- online store Registry Cleaner Pro Product called Registry Cleaner Pro Internet

AUTHOR: BlueSnap - (United States of America)

Dear David,

An order from 2009 which has no previous complaints filed and in 2013 filing a refund request, unfortunately we cannot assist you. We're payment processors we handle the security and processing of the payment, the vendor which you ordered from has already been paid for the 2009 order.

If you would like to contact the vendor which you ordered from, their email is: 
asknow@online-support-now.com

I do not agree that stating our company ripped you off after making a 2009 order and now requesting a refund is appropriate. On the receipt of payment from 2009 you would have also been provided with the vendors contact details if you needed assistance. 

Regards,
Preciouse
Community Manager at BlueSnap (formerly Plimus)
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