- Report: #623778
Report - Rebuttal - Arbitrate
Complaint Review: PNC BANK - FORMER NATIONAL CITY BANK
PNC BANK - FORMER NATIONAL CITY BANKS CEDAR DEWITT AND HOLT, Michigan United States of America
PNC BANK - FORMER NATIONAL CITY BANK BAD BUSINESS PRACTICES... BEWARE! DEWITT AND HOLT, Michigan
*Consumer Comment: Ronny is right
*Consumer Comment: I am no fan of the banks..
*Consumer Comment: Please Consider Doing This...
*Consumer Suggestion: file complaints ignore the banking puppets
*UPDATE Employee: You are give a disclosure for a reason...READ IT!
Here's my latest problem.....after many problems with this bank, I decided to close the account. I opened another bank account and had everything switched to this account including my automated deposits. Went in to the branch to close out the account and they told me I had an amount pending for withdrawal that caused my account to be overdrawn $12.39. (this withdrawal is the only monthly automated withdrawal I have which I had forgotten about) No NSF charges had posted. So I made my $12.39 deposit and proceeded to try and close my account.....they told me I couldn't close it, that I had to wait a few days up to a week to make sure no other chrgs would post to my account. I tried explaining to them that I no longer use their bank and that nothing else should come through. They still wouldn't let me close it.
The next day, I looked at my account online and saw they charged me $36 3 different times totally $108 in NSF charges for this one "pending" $12.39 withdrawal. These charges were all chrg against my account on the same day.....how can they do that? So, I proceeded to go to the branch where I live (another city) to try and straighten this out and close my account......now they are telling me that due to an overdrawn balance they can not close out my account. They have proceeded to charge me another $36 NSF chrg plus $7/day "overdraft chrg" bringing my negative balance up to $172.00.
I have made a 3rd attempt to close out this account and they are now telling me it cannot be done.....until the NSF charges are paid.....And they also told me they will continue to charge me $7/day for 30 days and then my account will automatically be closed.......is this even legal?????? I have never had this happen to me before!
Again, I cannot afford to pay these charges that I feel have been added to my account unfairly. I made the deposit the day I learned my account was overdrawn by $12.39....not only did I pay this but now they are wanting as of today another $172. Is it just me or does this seem a little excessive? I AM DONE WITH PNC!!!!! Will be filing a complaint to the proper authorities (as soon as I figure out who that is...anyone know?) as well as the better business bureau about they unfair banking practices. STAY AWAY FROM PNC.......THEY ARE A BUNCH OF CROOKS AND THEIR CUSTOMER SERVICE STINKS!!!!!!!!!!!!
This report was posted on Ripoff Report on 07/16/2010 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/PNC-BANK-FORMER-NATIONAL-CITY-BANK/DEWITT-AND-HOLT-Michigan-48820/PNC-BANK-FORMER-NATIONAL-CITY-BANK-BAD-BUSINESS-PRACTICES-BEWARE-DEWITT-AND-HOLT-M-623778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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