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  • Report: #409830

Complaint Review: PNC Bank Virginia And Feni Mulugeta Corrupt Scams

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  • Submitted: Thu, January 08, 2009
  • Updated: Fri, January 09, 2009

  • Reported By:McLean Virginia
PNC Bank Virginia And Feni Mulugeta Corrupt Scams
10509 Judicial Drive, Fairfax, Virginia U.S.A.
  • Phone: 703-352-6600
  • Web:
  • Category: Banks

PNC Bank Virginia And Feni Mulugeta Branch Manager Corrupt Scams, Christina ,Maria Zegarra, Kwestan Khatat And Ambreen Shahab $75 is lie. You do not get $75 from PNC for opening an account, unless you EFT $300. Fairfax Virginia

*Author of original report: *UPDATE ..

*Author of original report: update

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Feni Mulugeta is a corrupt woman who scams and covers for PNC bank from the 'Propersity' branch location: 8724 Little River Tpke Fairfax, 22031-3311
Fairfax City in Fairfax County Virginia. She is a rude woman who seems to think that she does not have to spell her name for you, reveal her identity and that she works for some kind of secret agency. I asked over fifteen times to please spell her name for me and all she did was say her name really fast and so fast that she knew it was impossible for me to understand her foreign accent. She absolutely refused to spell her name for me. She acted like a small child and played a preposterously stupid game with me. She is the first person who needs to be fired from PNC.

I will elaborate more about Feni Mulugeta as time goes on, as there is much more to her corruption. She thinks she is immune from reprimand, though she obviously is not. I will come back to the report on her later.

Next, here is a transcript of my first letter to Ambreen Shahab, branch manager of PNC Bank on 10509 Judicial Drive, also in Fairfax Virginia but with a different zip code of 22030:

Hi Ambreen,
I was lied to by Christina Zegarra and Kwestan Khatat.
I am writing a report to Ripoff Report and some other agencies.
I have had nothing but problems with activating and fully using my account.
There is a huge list of discourtesy on part of PNC.
I asked Christina and Zegarra over ten times if there were string attached.
They told me emphatically, 'No.'
I asked if I had one penny EFT'd to my account, would I receive $75.
They both said, "Yes." I was all a lie to get me to open the account.

Later, they apologized for giving me misinformation.
They admitted that $300 EFT was required to get the $75.
They both know that they lied to me at the NOVA Annandale PNC kiosk.It was all a trick so they would get credit for opening the account.

Then, I was locked out of my account because they did not provide the data.Then, I found out that someone in PNC created a user ID for my account.This all happened without my knowlege or consent.I was not provided the user ID number.I did not received any checks for which I received a -$5.00 balance. I cost me almost 24 hours of my time just to get answers to these issues.

I was treated with contempt by PNC because reps could not verify my ID.This was all because an account was created in my name and I was not privy.
There was never a proper follow up by Christina.
Christina kept telling me that it was my social security number.It turns out that it was never my social security number.I spent days on the phone trying to resolve these issues. I spent weeks trying to gain full access to account records.

When I finally accessed my account, I already had a -$5.00 balance.I was being told that I owed the bank money.Yet, I had never received checks, nor been able to even use the account.I have been keeping a journal for attorneys of all these lies from PNC.5 different PNC reps told me that you would contact me sooner.I waited and waited and waited for your call.

I have records that many PNC reps sent complaints to you on my behalf.You did not contact me until just today--1.5 weeks later after I filed.

Then, the branch manager of Prosperity refused to spell her name for me.

I am going to write a letter for the world to know about my treatment.Kwestan and Christina have already admitted that they did not mention $300.They knew it was deception on their part.I asked them ten times, at least, if there was a minimum EFT for $75.Each time, they said 'No, no, no." They mislead me. They knew it. I found out the truth.An African American rep for PNC at your branch even heard the lies.The black rep for PNC told me that Christina and Kwestan lied to me.

She called one of them while I was at the branch.While on the phone with either Christina or Kwestan, she whisphered to me.The black woman told me that what was being said on the phone was a lie.She told me very clearly that Christina and Kwestan were wrong.The two woman, Christina and Kwestan know perfectly well what they did.They already admitted that they gave me false information.

At first, they tried to pretend like they gave me accurate information.I reminded them that I clearly had asked at least 10 times.Then, their story quickly changed. How could they forget me asking them at Annandale 10 times? They knew. They tried to insult my intelligence.80% of the conversation we had initially was about the EFT amount.I aksed them over and over and over again if there was a minimum. I asked them what the catch was. They said, 'None.' Over and over, emphatically, they lied to me.

I knew something was not correct about their scam. Sure enough, it was all bulls**t. They tried to cover it up, until they snapped out of it. I brought it to their attention that they obviously gave me a line of shit.
How could they possibly have forgotten my 7 minutes with them at the kiosk? They knew I was right. They knew I was reporting the matter. They just wanted credit for opening the account. They thought I would go along with it until they figured out I was pissed.

I am so incredibly pissed off about this matter with PNC.
Your customer service and misleading campaigns have been preposterous. I have been treated with nothing but disrespect by PNC. Your customer service has been some of the worst in the United States.

FYI, my response to you is being copied into the public domain.

Secret investigations
McLean, Virginia
U.S.A.


This report was posted on Ripoff Report on 01/08/2009 06:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/PNC-Bank-Virginia-And-Feni-Mulugeta-Corrupt-Scams/Fairfax-Virginia-22030/PNC-Bank-Virginia-And-Feni-Mulugeta-Branch-Manager-Corrupt-Scams-Christina-Maria-Zegarra-409830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

*UPDATE ..

AUTHOR: Secret investigations - (U.S.A.)

PNC Bank Virginia is A Ripoff And Feni Mulugeta Branch Manager Corrupt Scams, Christina ,Maria Zegarra, Kwestan Khatat And Ambreen Shahab $75 is lie. You do not get $75 from PNC for opening an account, unless you EFT $300. Fairfax Virginia

The Original Ripoff Report Text:

Feni Mulugeta is a corrupt woman who scams and covers for PNC bank from her PNC 'Prosperity' branch location: 8724 Little River Tpke Fairfax, 22031-3311 Fairfax City in Fairfax County Virginia. She is a rude woman who seems to think that she does not have to spell her name for you, reveal her identity and that she works for some kind of secret agency. I asked over fifteen times to please spell her name for me and all she did was say her name really fast and so fast that she knew it was impossible for me to understand her foreign accent. She absolutely refused to spell her name for me. She acted like a small child and played a preposterously stupid game with me. She is the first person who needs to be fired from PNC. I will elaborate more about Feni Mulugeta as time goes on, as there is much more to her corruption. She thinks she is immune from reprimand, though she obviously is not. I will come back to the report on her later. Next, here is a transcript of my first letter to Ambreen Shahab, branch manager of PNC Bank on 10509 Judicial Drive, also in Fairfax Virginia but with a different zip code of 22030: Hi Ambreen, I was lied to by Christina Zegarra and Kwestan Khatat. I am writing a report to Ripoff Report and some other agencies. I have had nothing but problems with activating and fully using my account. There is a huge list of discourtesy on part of PNC. I asked Christina and Zegarra over ten times if there were string attached. They told me emphatically, 'No.' I asked if I had one penny EFT'd to my account, would I receive $75. They both said, "Yes." I was all a lie to get me to open the account. Later, they apologized for giving me misinformation. They admitted that $300 EFT was required to get the $75. They both know that they lied to me at the NOVA Annandale PNC kiosk.It was all a trick so they would get credit for opening the account. Then, I was locked out of my account because they did not provide the data.Then, I found out that someone in PNC created a user ID for my account.This all happened without my knowlege or consent.I was not provided the user ID number.I did not received any checks for which I received a -$5.00 balance. I cost me almost 24 hours of my time just to get answers to these issues. I was treated with contempt by PNC because reps could not verify my ID.This was all because an account was created in my name and I was not privy. There was never a proper follow up by Christina. Christina kept telling me that it was my social security number.It turns out that it was never my social security number.I spent days on the phone trying to resolve these issues. I spent weeks trying to gain full access to account records. When I finally accessed my account, I already had a -$5.00 balance.I was being told that I owed the bank money.Yet, I had never received checks, nor been able to even use the account.I have been keeping a journal for attorneys of all these lies from PNC.5 different PNC reps told me that you would contact me sooner.I waited and waited and waited for your call. I have records that many PNC reps sent complaints to you on my behalf.You did not contact me until just today--1.5 weeks later after I filed. Then, the branch manager of Prosperity refused to spell her name for me. I am going to write a letter for the world to know about my treatment.Kwestan and Christina have already admitted that they did not mention $300.They knew it was deception on their part.I asked them ten times, at least, if there was a minimum EFT for $75.Each time, they said 'No, no, no." They mislead me. They knew it. I found out the truth.An African American rep for PNC at your branch even heard the lies.The black rep for PNC told me that Christina and Kwestan lied to me. She called one of them while I was at the branch.While on the phone with either Christina or Kwestan, she whisphered to me.The black woman told me that what was being said on the phone was a lie.She told me very clearly that Christina and Kwestan were wrong.The two woman, Christina and Kwestan know perfectly well what they did.They already admitted that they gave me false information. At first, they tried to pretend like they gave me accurate information.I reminded them that I clearly had asked at least 10 times.Then, their story quickly changed. How could they forget me asking them at Annandale 10 times? They knew. They tried to insult my intelligence.80% of the conversation we had initially was about the EFT amount.I aksed them over and over and over again if there was a minimum. I asked them what the catch was. They said, 'None.' Over and over, emphatically, they lied to me. I knew something was not correct about their scam. Sure enough, it was all bulls**t. They tried to cover it up, until they snapped out of it. I brought it to their attention that they obviously gave me a line of shit. How could they possibly have forgotten my 7 minutes with them at the kiosk? They knew I was right. They knew I was reporting the matter. They just wanted credit for opening the account. They thought I would go along with it until they figured out I was pissed. I am so incredibly pissed off about this matter with PNC. Your customer service and misleading campaigns have been preposterous. I have been treated with nothing but disrespect by PNC. Your customer service has been some of the worst in the United States. FYI, my response to you is being copied into the public domain. Secret investigations McLean, Virginia
U.S.A.

U.S.A.
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#2 Author of original report

update

AUTHOR: Secret investigations - (U.S.A.)

PNC Bank Virginia And Feni Mulugeta Branch Manager Corrupt Scams, Christina AKA Maria Zegarra, Kwestan Khatat And Ambreen Shahab $75 is lie. You do not get $75 from PNC for opening an account, unless you EFT $300. Fairfax Virginia


Feni Mulugeta is a corrupt woman who scams and covers for PNC bank from the PNC 'Propersity' branch location of 8724 Little River Turnpike in Fairfax City in Fairfax County Virginia. Feni Mulugeta is undeniably a despicably rude woman who seems to forget that she is living in the United States and that she is somehow above the law and does not have to spell her name for you, reveal her identity, or tell you her name. Though she is merely a bank manager for PNC bank in Fairfax Virginia, she seems to think that she has the ability to screw over honest customers, cover up for other PNC scam artist employees, lie through her rotten teeth, pretend like she has somehow assisted you when she has done nothing of the sort and that she works for some kind of secret agency. She is the worst kind of person there is. She tries profusely to insult your intelligence, pretends like she does not know what is going on and that she has limited knowledge and limited access to complaints that have been filed against her fellow scam artist co-workers down the street. I kindly asked over fifteen times for her to spell her name for me and all she did was say her name really fast and so fast that she knew it was impossible for me to understand her coupled with her foreign accent. She absolutely refused to spell her name for me. She acted like a small child and played a preposterously stupid game with me. She asks so incredibly stupid that she alone suggests that PNC bank has begun to spiral downward and totally out of control. Bank of America was recently offering $100 if you opened an account with them and left $100 in the account for 30 days. At the end of the 30-day period, Bank of America would deposit another $100 into your account simply based on the fact that you chose Bank of America. Feni on the other hand, helps run a PNC scam that seeks to compete with Bank of America's $100 campaign. Yet, Feni's bank, i.e., PNC, doesn't not really give you $75--unless you have $300 electronically funds transferred, i.e., EFT'd into your account. PNC just does not always tell you about the fine print up front and actually goes out of its way in which to deceive you even if you suspect something is fishy about their sales pitch. Feni Mulugeta is the first person at PNC Bank who needs to be fired immediately. I will elaborate more about Feni Mulugeta as time goes on, as there is much more to her corruption. She thinks she is immune from reprimand and from investigation, though she obviously is not. I will come back to the report on Feni Mulugeta later with many many many more details pertaining to secret investigations of her and her co-conspirators who all have astoundingly cocky attitudes. Mind you, Feni Mulugeta's behavior, as well as the behavior of her associates is entirely illegal. They just thought that they were all so clever and that they would not get caught. They talk real stupid to people who they understimate. Feni Mulugeta is the kind of criminal conspirator who forgets that equally unscrupulous finanicial institutions such as Wachovia can lose over 50 percent of their shares over night. Feni Mulugeta seems to think that she is always going to have her job at PNC Bank and that she cannot be fired regardless of how retardedly and how disgustingly, recklessly, stupidly she treats people.

Next, here is a transcript of a letter to Ambreen Shahab, branch manager of PNC Bank on 10509 Judicial Drive, also in Fairfax County Virginia, but with a different zip code of 22030:

Hi Ambreen, I was lied to by Christina AKA Maria Zegarra and Kwestan Khatat. I am writing a report to Ripoff Report and some other agencies. I have had nothing but problems with regard to activating and fully using my PNC bank account. There is a huge list of discourtesy on part of PNC. I asked Christina and Zegarra over ten times if there were any strings attached. They told me emphatically, 'No.' I asked if I had one penny EFT'd to my account, would I receive $75. They both said, "Yes." I was all a lie to get me to open the account. Later, they apologized for giving me misinformation. They admitted that $300 EFT was required to get the $75. They both know that they lied to me at the NOVA Annandale PNC kiosk.It was all a trick so they would get credit for opening the account. Then, I was locked out of my account because they did not provide the data.Then, I found out that someone in PNC created a user ID for my account.This all happened without my knowlege or consent.I was not provided the user ID number.I did not receive any checks for which I received a -$5.00 balance. These PNC bank neglience issues have cost me almost 24 hours of my time just to get answers to the same issues that have gone unresolved unaddressed by you. I was treated with contempt by PNC because reps could not verify my ID.This was all because an account was created in my name and I was not made privy to such information. There was never a proper follow up by Christina. Christina kept telling me that it was my social security number.It turns out that it was never my social security number.I spent days on the phone trying to resolve these issues. I spent weeks trying to gain full access to account records. When I finally accessed my account, I already had a -$5.00 balance, despite the fact that I had never ever used the account.I was being told that I owed the bank money.Yet, I had never received checks, nor been able to even use the account.I have been keeping a journal for attorneys of all these lies from PNC.5 different PNC reps told me that you would contact me sooner.I waited and waited and waited for your call. I have records that many PNC reps sent complaints to you on my behalf.You did not contact me until just today--1.5 weeks later after I filed. Then, the absolutely corrupt and pretentious branch manager of PNC Prosperity Branch, Feni Mulugeta, who thinks she is Secret Service and some kind of cloak and dagger spy who does not have to reveal her identity, refused to spell her name for me. I found out her stupid name ten minutes later from a third party. I am going to write a letter for the world to know about my treatment. Kwestan and Christina have already admitted that they did not mention $300. They knew it was deception on their part. I asked them ten times, at least, if there was a minimum EFT for $75. Each time, they said 'No, no, no." They mislead me. They knew it. I found out the truth.An African American rep for PNC at your branch even heard the lies. The black rep for PNC told me that Christina and Kwestan lied to me. She called one of them while I was at the branch. While on the phone with either Christina or Kwestan, she whisphered to me. The black woman told me that what was being said on the phone was a lie. She told me very clearly that Christina and Kwestan were wrong. The two woman, Christina and Kwestan know perfectly well what they did. They already admitted that they gave me false information. At first, they tried to pretend like they gave me accurate information. I reminded them that I clearly had asked at least 10 times. Then, their story quickly changed. How could they forget me asking them at Annandale 10 times? They knew. They tried to insult my intelligence. 80% of the conversation we had initially was about the EFT amount. I aksed them over and over and over again if there was a minimum. I asked them what the catch was. They said, 'None.' Over and over, emphatically, they lied to me. I knew something was not correct about their scam. Sure enough, it was all bulls**t. They tried to cover it up, until they snapped out of it, came to their senses and realized that I had reported them. I brought it to their attention that they obviously gave me a line of shit. How could they possibly have forgotten my 7 minutes with them at the kiosk, whereby I asked them over and over and over again about there being a minimum EFT amount required to obtain the so-called $75 They knew I was right and thus correct the whole time and that it had all been deception on their part in that they had totally f ing lied from the very beginning. At some point, they knew I had reported the matter, but initially, they thought that I would simply overlook their obvious deception. They just wanted to receive credit for opening the account in my name using my social security number all the while knowing damn well that I was going to have trouble accessing the account, as I was obviously locked out of it. Christinia originally told me that if I had issues with the account that I could reach her directly 24/7, which turned out to be another lie. She knows that too because I talked to her about that today on the phone. She and Kwestan thought I would go along with it it all and overlook their lies, until they figured out I was/am totally pissed. I am so incredibly pissed off about this matter with PNC. Your customer service and misleading campaigns have been preposterous. Your employees are duping college students into opening up checking accounts based on some fake prospect that said students will get $75 for doing business with PNC by having at least one penny EFT'd into their respective accounts from jobs and employers. Fellow students and I have been treated with nothing but disrespect by PNC. Your customer service is almost totally nonexistent save for a couple of genuinely helpful PNC phone reps who do not even live in your state of Virginia. PNC Virginia including punk PNC phone representatives of who the latter also live out of state like the abovementioned phone reps, but who are absolutely not helpful, have provided some of the worst so-called customer service in the United States. FYI, my response to you is being copied into the public domain.

Secret investigations McLean, Virginia
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