I purchased one of Toris phones from the glamours life collection which was a $400 home telephone. I asked her before purchasing how long it would take because i needed it for the 23rd of January . I ordered on the 14th she said I would have it by the 23rd. I contacted her on the 22nd and she said it was going express mail and i would have on the next day, well it was a no show for my wifes birthday and it arrived the 24th. No present for my wife on her birthday. the phone arrived and crystals were missing on it and the phone box was all beat up, poorly packaged, and worst of all the phone was used.
It had several hundred incoming calls over a month of calls at least on it, The speaker phone button did not work and all the number buttons stick so its not possible to call out on. I contacted her and she avoided all the issues and basically said that it was the postal services fault for delivery times and they must have damaged the phones. She does not want to do anything to take care of the problem and basically told me to stop contacting her because I bullied her because I put a youtube video up on the phone and it not working. I guess because I'm not a celebrity customer and just a run of the mill customer it doesn't matter if my phone works or if my wifes happy with her birthday present.
At the end of the day all I wanted was her to say i will send you another phone, nut that didnt happen she told me I was bullying her because she was a woman and i was a man and never offered to make the sale right, to get me a phone that worked, All I heard was crap out of her mouth telling me that she inspects all her crappy work and everything is a1 before it goes out. She must of been sleeping on the job that day when someone forgot to inspect it and missed that it was a used phone.