• Report: #969748

Complaint Review: PREFERRED GUEST RESORT

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  • Submitted: Thu, November 15, 2012
  • Updated: Thu, November 15, 2012

  • Reported By: HELLAPISSED — VALLEJO California United States of America
PREFERRED GUEST RESORT
Internet United States of America

PREFERRED GUEST RESORT THEY TOOK MONEY OFF MY CREDIT CARD WITH OUT MY PERMISSION THEN WHEN I TOLD THEM I WANTED A REFUND THEY TOOK ONE PAYMENT OFF. WOULD NOT REFUND MY WHOLE MONEY NO MATTER WHAT AND IT WASNT EVEN MY THIRTY, Internet

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This report is about preferred guest resorts calling me and I got tricked into paying for this vacation but after one of the reps took money out ofmy account without my permission, it pissed me off. I contacted them and told them i wanted a refund and they wanted to take a payment off instead making my resort fully paid. I then contacted them in November 14th 2012 speaking to a so called manager named mark he sounded really drunk too (listen to the recording) telling him I would like a refund he said no. telling me to refer back to the web site where it"s saying it"s not refundable. I started this payment on April or May of 2012. they are a rip off and need to be stopped from taking peoples money.

This report was posted on Ripoff Report on 11/15/2012 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/PREFERRED-GUEST-RESORT/internet/PREFERRED-GUEST-RESORT-THEY-TOOK-MONEY-OFF-MY-CREDIT-CARD-WITH-OUT-MY-PERMISSION-THEN-WHEN-969748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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