• Report: #635288

Complaint Review: PREFERREDLD.COM, AIC, AL ROACH

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  • Submitted: Sat, August 28, 2010
  • Updated: Thu, October 20, 2011

  • Reported By: Casey — Nevada United States of America
PREFERREDLD.COM, AIC, AL ROACH
Internet, California United States of America

PREFERREDLD.COM, AIC, AL ROACH PREFERRED LONG DISTANCE, KEITH NUSSBAUM, LIGHTHOUSE COMMUNICATIONS BOILER ROOM SLAMMERS/LIARS/THIEVES/THEY'LL RIP YOU OFF Internet, California

*UPDATE EX-employee responds: Do not call list...HA!!

*Consumer Comment: What I've seen

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IT'S A TOUGH JOB MARKET IN LAS VEGAS. A LOT OF PEOPLE ARE HURTING AND JUST TRYING TO FIND A DECENT JOB TO SURVIVE THIS TERRIBLE ECONOMY. COMPANIES LIKE THIS TAKE ADVANTAGE OF PEOPLE TRYING TO MAKE ENDS MEET.

THANK YOU FOR READING THIS POST. THIS OPERATION IS HURTING A LOT OF PEOPLE AND COMPANIES ACROSS THE COUNTY!!!
YOUR HELP IS NEEDED TO STOP THE ILLEGAL ACTIVITIES GOING ON AT THIS OPERATION

The owner is a short little guy that has to have security guards there on Fridays so he won't get his a*s kicked. He has been threatened many times for cheating people out of their pay, His name is Al Roach, he is the owner of the whole operation under the name AIC and Lighthouse Communications.

Many of the employees that are currently working there are aware of the fraudulent and misleading sales tactics that are being used to slam residents and businesses. Some are helping us gather information and evidence to move forward to contact AT&T, Keith Nussbaum at Preferred Long Distance, Burch, QWEST, The FCC, The Labor Board, The IRS and the Nevada Attorney General.

They are illegally using a Bellsouth/AT&T website to obtain the personal account information of the AT&T business customers to slam them with a lousy and expensive
long distance carrier called Preferred Long Distance. The V.P. of Sales, Keith Nussbaum apparently from what some of the managers keep saying is that Mr. Nussbaum is aware of what's going on but yet he continues to let a woman named Jeenie and a woman named Sarah lets the sales people slam AT&T, QWEST AND BURCH residential and business customers.

WAIT TIL AT&T, BURCH, QWEST AND VERIZON FIND OUT

READ SOME OF THE COMPLAINTS THAT ARE POSTED ALL OVER THE INTERNET ABOUT THEM
http://www.ripoffreport.com/Search/preferred-long-distance.aspx

http://los-angeles.bbb.org/Business-Report/Preferred-Long-Distance-Inc-13065807

REPLY BACK IF YOU HAVE ANY INFORMATION


This report was posted on Ripoff Report on 08/28/2010 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/PREFERREDLDCOM-AIC-AL-ROACH/Internet-California-/PREFERREDLDCOM-AIC-AL-ROACH-PREFERRED-LONG-DISTANCE-KEITH-NUSSBAUM-LIGHTHOUSE-COMMUNI-635288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Do not call list...HA!!

AUTHOR: samandbrian - (United States of America)

I remember working for this company (briefly) while they are shady if ppl would read the terms & conditions of their current contracts with their providers than they would know that their first bill is going to be huge because of the contract termination fees from their previous carrier. Now what IS shady about this company is 1. they do not state that you are going to get a termination fee from your ex carrier, 2. If you tell them 2 put you on the do not call list they will just but you down as call back at later date so that your number stays out of rotation for a while. There is no point in trying to ignore this company, they will keep calling till your pounding your head on a wall., 3. They quote their prices to sound better even though they are not. also that may not be the only company that runs this particular operation. The call center I worked for selling PLD was called cTel in Columbia,Tn here is all of their info:

CenterTel Management Group, Inc. - Nashville
2525 Perimeter Place Drive Suite 209
Nashville, TN 37214
Phone: 615-883-2088
CenterTel Management Group, Inc. - Columbia
1412 Trotwood Ave Suite 18
Columbia TN 38401
Phone: 931-840-2835
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#2 Consumer Comment

What I've seen

AUTHOR: Anonymous - (U.S.A.)

I work for Qwest and typically what I see is a happy Qwest rep when someone switches to preferred long distance. Qwest reps give direct contact information and schedule a time to talk when people get their first preferred long distance bill.

It's an easy sale back to Qwest and sales reps gets commission on offering a better up front offer on top of normal promotions to get the service back on with Qwest. I've worked in VP position at Qwest, we are aware of them and know their tactics may be shady, but being regulated by the utility commissions, Qwest can't deny a switch of service if a verbally agreed authorization is sent to Qwest to change service carriers.

There has been several bills entered into office and denied to remove the sharing of this information between CLEC's, but they also get denied because the only ones who vote on them are politicians. A CLEC is a company who leases lines in bulk from the main local carriers at less-than-normal cost and resells them.

It's usually best to deal with Qwest directly. The only CLEC I have heard little to no negative feedback on is Liberty Bell, but they are still a middle man.
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