- Report: #683387
Complaint Review: PREMIERE VACATION CLUB DIAMOND RESORTS INTERNATIONAL
| PREMIERE VACATION CLUB DIAMOND RESORTS INTERNATIONAL PO BOX 29352
PHOENIX, Arizona United States of America |
|
PREMIERE VACATION CLUB DIAMOND RESORTS INTERNATIONAL ILX AND CROOKS Lied,profit by misfortune, sold lies, cheated, changed terms of signed agreement documents fine print, scam and con-artists PHOENIX, Arizona
*REBUTTAL Owner of company: i agree
*Consumer Comment: ya right
*Consumer Comment: There may be legal hope....
*Consumer Comment: Patrick - you have a problem
*Consumer Comment: Dave in NV
*Consumer Comment: A thought for DRI
*Consumer Comment: Exactly what happened to me!
*Consumer Comment: Points have no resale value.
*Consumer Comment: Breach of Contract
*Consumer Suggestion: Groups against Diamond Resorts International
*Consumer Comment: Also ripped off in NJ
*Consumer Comment: Collecting testimony against DRI
*Author of original report: DRI Civil Lawsuit
*Author of original report: ILX/DIAMOND RESORTS INTL
*Consumer Comment: Diamondresortsowners.com
*Consumer Comment: DRI Avoid
*REBUTTAL Owner of company: Struck out therir claim
*UPDATE EX-employee responds: Illusury K terms?
*Consumer Comment: More than just maintenance fee increases
*UPDATE Employee: Your ILX purchase....
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Diamond Resorts/Premiere Vacation Club/ILX/ILX Acquisitions/Timeshare WARNING FRAUD, SCAM AND THIEVES --AVOID AT ALL COSTS. DO NOT BECOME A VICTIM.
In May 2009, I purchased a one-bedroom floating week timeshare with ILX/Premiere Vacation club Los Brigades in Sedona Arizona. What I was sold, and agreed to purchase was a one-bedroom floating week timeshare with an annual maintenance fee of $535.00. What I own now is WORTHLESS, thanks to ILX bankruptcy and Diamond Resorts International AKA ILX Acquisitions. In December 2010, I received a bill from Premiere Vacation club in the amount of $921.00, due on January 1st, 2011. Are you kidding me? They charged my account for 2011 operating fees (787.00), club fees (134.00) and ARDA-ROC PAC contributions. The cherry on top is that DIAMOND RESORTS INTERNATIONAL the new owners instituted a POINTS BASED SYSTEM. My once desirable timeshare is now pretty much worthless. THIS IS NOT WHAT WAS SOLD TO ME, OR WHAT I BOUGHT!
All the terms and agreements that were sold to me by Premiere Vacation Club were all void, wiped- out like my signed contract never existed. This is what the new owners Diamond Resorts International customer service representative told me over the phone. In short, they basically told me I was screwed due to the fact that some where in the contract it says terms may be subject to change, so deal with it. The Diamond Resort INTL CS Rep was rude, heartless and nonchalant during the entire conversation.
In October 2010, I reserved and paid for my March 2011 vacation, under ILX Premiere Vacation club. The horrible CS Rep told me that I needed to call and check on my previous reservation, because more than likely it doesnt exist anymore. I told him that I am confirmed and paid for it already. His response was, simply, if I were you I would check on it, it may have been canceled. Heres the kicker, even if my reservation is still intact, I wont be able keep it UNLESS I pay the almost doubled maintenance fee of $921.00 bill that Diamond Resorts International imposed on me. I explained to the Diamond Resorts CS Rep that I would pay my agreed upon maintenance fee of $535.00 as scheduled, but he told me that was not good enough and that until their demands are met, I would be delinquent and sent to collections with severe monetary penalties included until paid in full.
Purchasing this timeshare was one of the most single biggest (regrettable) mistakes in my life! It is my hope that anyone traveling to Sedona, Arizona never gets conned and lied to by ANY timeshare scamming company. Premiere Vacation Club/Diamond Resorts International are nothing but con-artists they will say anything to get you to sign on the lines, but WARNING, once you sign you are screwed!!!! The language in the small fine print of the contract is their life blood and once you sign a contract that states subject to change you can forget it, because thats the fuel they depend on to keep their fire going.
I am a single working mother of one child, Army Veteran of eight years during the gulf war, veterans volunteer and full time college student. I am not rich by any means; I am just trying to get by just like most hard working Americans. I only have a few more years before my one and only child goes off to college, and just wanted to make the most of it before she goes off to start her own life. It was my dream to travel with my child and make wonderful lasting memories before she was gone. Premiere Vacation club salesmen took advantage of that and sold me garbage by lying to me. This awful situation will plague me for years to come, but it is my hope that no one suffer as I do, by reading this WARNING
PLEASE, PLEASE, PLEASE learn from my atrocious error and avoid TIMESHARES! But especially be cautious with Premiere Vacation Club/ILX and Diamond Resort International in Sedona Arizona and Arizona State.
This report was posted on Ripoff Report on 01/16/2011 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/PREMIERE-VACATION-CLUB-DIAMOND-RESORTS-INTERNATIONAL/PHOENIX-Arizona-85038/PREMIERE-VACATION-CLUB-DIAMOND-RESORTS-INTERNATIONAL-ILX-AND-CROOKS-Liedprofit-by-misfort-683387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsI agree dave and hopefully somebody ill step up to help us...I have been a member with grand monarchs and since being bought out they have chargrd me 50.00 dollars more per quarter on dues and I can't seem to get any help thrue g. m. I have followed thier instructions to the tee and to no avail...guess my dues went up 50.00 per quareter for something I don't weant Ken
#2 Consumer Comment
ya right
AUTHOR: dust724 - (United States of America)
SUBMITTED: Wednesday, January 09, 2013
#3 Consumer Comment
There may be legal hope....
AUTHOR: Vegasdiva - (United States of America)
SUBMITTED: Saturday, December 15, 2012
#4 Consumer Comment
Patrick - you have a problem
AUTHOR: Glendale - (United States of America)
SUBMITTED: Friday, December 14, 2012
#5 Consumer Comment
Dave in NV
AUTHOR: Vegasdiva - (United States of America)
SUBMITTED: Sunday, December 09, 2012
#6 Consumer Comment
A thought for DRI
AUTHOR: Dacli - (United States of America)
SUBMITTED: Sunday, December 02, 2012
#7 Consumer Comment
Exactly what happened to me!
AUTHOR: Iguanadon - (United States of America)
SUBMITTED: Sunday, December 02, 2012
#8 Consumer Comment
Points have no resale value.
AUTHOR: gablaw - (United States of America)
SUBMITTED: Saturday, March 31, 2012
#9 Consumer Comment
Breach of Contract
AUTHOR: Dave I - (United States of America)
SUBMITTED: Friday, February 10, 2012
Anyway, I've contacted Diamond Resorts Int. with an offer to turn over our deed and wash our hands of this worthless timeshare. Their reply... Your only option is to sell it yourself... maintenance fees must be paid in full... and pay us a 295.00 transfer fee.. PLUS you can't accept a 3rd party offer until ILX Aquisitions (the entity they set up for ILX owners) declines to match the price and buy it ourselves for the purchase price.
Premiere Club Connection membership and the associated benefits are NOT transferable. (I have no idea what the Premiere Club Connection membership is)
The Nevada Attorney Generals office has a division for Timeshare inquiries, but they provided no solution. Amazing that there's a whole division setup for this unscrupulous industry. Have to feel bad for the employees there especially when they must be instructed to tell complaintants - you signed a contract and I can give you a list of timeshare resellers. I thought.. hook me up with more timeshare scam companies? No thanks!
My contengency contract law attorney search is just beginning. If there's one reading this we'll be suing for our initial payment plus punitive damages.
Dave I
#10 Consumer Suggestion
Groups against Diamond Resorts International
AUTHOR: Kpaulsen - (United States of America)
SUBMITTED: Sunday, November 27, 2011
http://www.PoipuOwners.org
http://www.KBCowners.com
These are pretty large groups and very proactive!
#11 Consumer Comment
Also ripped off in NJ
AUTHOR: nursedlh - (United States of America)
SUBMITTED: Wednesday, November 23, 2011
#12 Consumer Comment
Collecting testimony against DRI
AUTHOR: downwithdri - (United States of America)
SUBMITTED: Wednesday, November 16, 2011
If you were lied to during your sales presentation, please contact me and add your voice to our cause.
Find out more information at:
http://www.twitter.com/downwithdri
or email me at: downwithdri@gmail.com
#13 Author of original report
DRI Civil Lawsuit
AUTHOR: Calibeach69 - (U.S.A.)
SUBMITTED: Wednesday, August 03, 2011
#14 Author of original report
ILX/DIAMOND RESORTS INTL
AUTHOR: Calibeach69 - (U.S.A.)
SUBMITTED: Tuesday, July 26, 2011
My report is in no way inaccurate or malicious, it is simply the truth. How you could even reply with that is a humorous. I am the owner that was treated horrible by Diamond Resort Intl customer service rep back in January.
The terms and conditions that I agreed to with ILX changed when Diamond Resorts took over and there wasn't a damn thing I could do about it! either pay or have my credit ruined. The intent of my report to rip off reports was to warn others and tell my side of the story, in hopes that it did not happen to them as well.
If you want to interpret that as malicious sitting in your corporate office, by all means do so. But this single working mother did nothing but tell the truth, sorry if it rubbed you the wrong way, maybe you can call the same Diamond Resorts CS Rep that I spoke with and he can talk you through your issues as poorly as he did for me.
#15 Consumer Comment
Diamondresortsowners.com
AUTHOR: Gbert - (United States of America)
SUBMITTED: Thursday, July 07, 2011
http://www.diamondresortsowners.com and send me an email.
Thanks,
GuidoB
#16 Consumer Comment
DRI Avoid
AUTHOR: Tinkerbel - (United Kingdom)
SUBMITTED: Saturday, March 19, 2011
#17 REBUTTAL Owner of company
Struck out therir claim
AUTHOR: dicko - (United States of America)
SUBMITTED: Saturday, March 19, 2011
I have not paid my maintenance fees for years because they increased way out of proportion and there was no availability. Totally misrepresented during the sale with complete lies by their sales tactics. Now got the full DRI harassment machine with daily calls, letters and emails. Flogging a dead horse! However, some good news from the UK. eg - TCA http://www.timeshare.org.uk/news.html " Kings Ransome Holidays (Peachy Leisure) yesterday took a large number of its Members to Court in Manchester. Kings were attempting to claim back management fees and other monies from said Members.The Judge STRUCK out every claim, and told Kings they were liable for ALL defence costs, and ALL Legal costs."
It seems the LAW does not like timeshare! It just so happens that this company had the same contract type as DRI.
#18 UPDATE EX-employee responds
Illusury K terms?
AUTHOR: Lance - (United States of America)
SUBMITTED: Wednesday, March 16, 2011
#19 Consumer Comment
More than just maintenance fee increases
AUTHOR: John D - (United States of America)
SUBMITTED: Saturday, January 22, 2011
Hillary perfectly described what happened to us as well. We, of course, chose to opt out of the point system. Then we discovered that Los Abrogados no longer associates with RCI and that we can only trade for other properties run by Diamond.
Contract or not, this is not what we signed on the bottom line for. We bought the timeshare for the trading power.
If anyone is aware of any civil ligation being considered or already initiated, please let me know through this website. We will be extremely willing participants.
#20 UPDATE Employee
Your ILX purchase....
AUTHOR: Patrick - (USA)
SUBMITTED: Sunday, January 16, 2011
You purchased from ILX, not Diamond Resorts. ILX entered bankruptcy due to many reasons. None of which are, or were,Diamond Resort related. We are managing resorts that are in essence...BROKE!
How are you going to vacation with your child if there is no resort? Who is going to pay for the operations and reserve (emergency) funds?
Please call me at 1-702-823-7660 to assist you and to clarify your writtenmisinformation. Your report is malicious and inaccurate.
Looking forward to hearing from you,
Patrick Duffy
Chief Experience Officer
Diamond Resorts International

