- Report: #683387
Report - Rebuttal - Arbitrate
Complaint Review: PREMIERE VACATION CLUB DIAMOND RESORTS INTERNATIONAL
PREMIERE VACATION CLUB DIAMOND RESORTS INTERNATIONALPO BOX 29352 PHOENIX, Arizona United States of America
PREMIERE VACATION CLUB DIAMOND RESORTS INTERNATIONAL ILX AND CROOKS Lied,profit by misfortune, sold lies, cheated, changed terms of signed agreement documents fine print, scam and con-artists PHOENIX, Arizona
*REBUTTAL Owner of company: i agree
*Consumer Comment: ya right
*Consumer Comment: There may be legal hope....
*Consumer Comment: Patrick - you have a problem
*Consumer Comment: Dave in NV
*Consumer Comment: A thought for DRI
*Consumer Comment: Exactly what happened to me!
*Consumer Comment: Points have no resale value.
*Consumer Comment: Breach of Contract
*Consumer Suggestion: Groups against Diamond Resorts International
*Consumer Comment: Also ripped off in NJ
*Consumer Comment: Collecting testimony against DRI
*Author of original report: DRI Civil Lawsuit
*Author of original report: ILX/DIAMOND RESORTS INTL
*Consumer Comment: Diamondresortsowners.com
*Consumer Comment: DRI Avoid
*REBUTTAL Owner of company: Struck out therir claim
*UPDATE EX-employee responds: Illusury K terms?
*Consumer Comment: More than just maintenance fee increases
*UPDATE Employee: Your ILX purchase....
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Diamond Resorts/Premiere Vacation Club/ILX/ILX Acquisitions/Timeshare WARNING FRAUD, SCAM AND THIEVES --AVOID AT ALL COSTS. DO NOT BECOME A VICTIM.
In May 2009, I purchased a one-bedroom floating week timeshare with ILX/Premiere Vacation club Los Brigades in Sedona Arizona. What I was sold, and agreed to purchase was a one-bedroom floating week timeshare with an annual maintenance fee of $535.00. What I own now is WORTHLESS, thanks to ILX bankruptcy and Diamond Resorts International AKA ILX Acquisitions. In December 2010, I received a bill from Premiere Vacation club in the amount of $921.00, due on January 1st, 2011. Are you kidding me? They charged my account for 2011 operating fees (787.00), club fees (134.00) and ARDA-ROC PAC contributions. The cherry on top is that DIAMOND RESORTS INTERNATIONAL the new owners instituted a POINTS BASED SYSTEM. My once desirable timeshare is now pretty much worthless. THIS IS NOT WHAT WAS SOLD TO ME, OR WHAT I BOUGHT!
All the terms and agreements that were sold to me by Premiere Vacation Club were all void, wiped- out like my signed contract never existed. This is what the new owners Diamond Resorts International customer service representative told me over the phone. In short, they basically told me I was screwed due to the fact that some where in the contract it says terms may be subject to change, so deal with it. The Diamond Resort INTL CS Rep was rude, heartless and nonchalant during the entire conversation.
In October 2010, I reserved and paid for my March 2011 vacation, under ILX Premiere Vacation club. The horrible CS Rep told me that I needed to call and check on my previous reservation, because more than likely it doesnt exist anymore. I told him that I am confirmed and paid for it already. His response was, simply, if I were you I would check on it, it may have been canceled. Heres the kicker, even if my reservation is still intact, I wont be able keep it UNLESS I pay the almost doubled maintenance fee of $921.00 bill that Diamond Resorts International imposed on me. I explained to the Diamond Resorts CS Rep that I would pay my agreed upon maintenance fee of $535.00 as scheduled, but he told me that was not good enough and that until their demands are met, I would be delinquent and sent to collections with severe monetary penalties included until paid in full.
Purchasing this timeshare was one of the most single biggest (regrettable) mistakes in my life! It is my hope that anyone traveling to Sedona, Arizona never gets conned and lied to by ANY timeshare scamming company. Premiere Vacation Club/Diamond Resorts International are nothing but con-artists they will say anything to get you to sign on the lines, but WARNING, once you sign you are screwed!!!! The language in the small fine print of the contract is their life blood and once you sign a contract that states subject to change you can forget it, because thats the fuel they depend on to keep their fire going.
I am a single working mother of one child, Army Veteran of eight years during the gulf war, veterans volunteer and full time college student. I am not rich by any means; I am just trying to get by just like most hard working Americans. I only have a few more years before my one and only child goes off to college, and just wanted to make the most of it before she goes off to start her own life. It was my dream to travel with my child and make wonderful lasting memories before she was gone. Premiere Vacation club salesmen took advantage of that and sold me garbage by lying to me. This awful situation will plague me for years to come, but it is my hope that no one suffer as I do, by reading this WARNING
PLEASE, PLEASE, PLEASE learn from my atrocious error and avoid TIMESHARES! But especially be cautious with Premiere Vacation Club/ILX and Diamond Resort International in Sedona Arizona and Arizona State.
This report was posted on Ripoff Report on 01/16/2011 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/PREMIERE-VACATION-CLUB-DIAMOND-RESORTS-INTERNATIONAL/PHOENIX-Arizona-85038/PREMIERE-VACATION-CLUB-DIAMOND-RESORTS-INTERNATIONAL-ILX-AND-CROOKS-Liedprofit-by-misfort-683387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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