ED Magedson – Founder
PREMIUM WHITE22100 E. 26th Ave. #100 Aurora, California United States of America
Signed up for free sample of Premium White tooth whitening system. My credit card was charged for the shipping on 11/24/09. Product arrived 3 1/2 weeks later, with no contact info or phone number to cancel.
On 12/12/09 credit card charged 87.62 and again charged on 12/24/09 for the same amount. Of course I was charged overlimit fee for second charge.
I finally checked online for info about the company and found hundreds of complaints for same problem. I have since used chat line on their website to supposedly cancel order. We'll see.
I have filed a complaint with the FTC and Oregon's Attorney General's office. I will be filing a dispute with my credit card company, and most likely cancelling my card. To have to do this I find unbelievable. I had ordered a similar product from another company and their info was upfront and cancelling was quite easy.
This report was posted on Ripoff Report on 01/17/2010 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/PREMIUM-WHITE/Aurora-California-80019/PREMIUM-WHITE-Took-shipping-fee-for-item-charged-mc-twice-for-items-not-requested-Auror-555891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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