• Report: #988411

Complaint Review: PREMIUMASTROLOGY.COM

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  • Submitted: Fri, December 28, 2012
  • Updated: Tue, October 15, 2013

  • Reported By: UNGARO — TORONTO Ontario Canada
PREMIUMASTROLOGY.COM
848. N Rainbow Blvd. Suite #3675 Internet United States of America

PREMIUMASTROLOGY.COM NORAHGUIDE.COM AFTER REQUESTING REFUND AND PREMIUMASTROLOGY.COM AGREEING TO NOT CHARGE MY CARD THEY PUT A CHARGE ON MY CREDIT CARD. Internet

*UPDATE Employee: 100% Refund Guarantee

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After contacting premiumastrology.com to let them know that they are a known fraudulent operation I told them to not charge my creditcard any money.To this the the customer representative of premiumastrology.com explicitely agreed and assured me that I will not be charged. Premiumastrology.com then charged my credit card. They a also did not send me anything for it. So they just took money from my credit card and did not even send their fraudulent astrological report. Premiumastrology.com then gave my email address to some other, seems like related business in Las Vegas named Cams.com, Steamray,Inc. 6845 S. Escondido St., Ste 106
Las Vegas, NV 89119. This is a fraudulent operation that must be stoped.

       

 

This report was posted on Ripoff Report on 12/28/2012 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/PREMIUMASTROLOGYCOM/internet/PREMIUMASTROLOGYCOM-NORAHGUIDECOM-AFTER-REQUESTING-REFUND-AND-PREMIUMASTROLOGYCOM-AGREE-988411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

100% Refund Guarantee

AUTHOR: Deborah H PA - ()

Hello!

We appreciate your feedback. I would like to take the opportunity to explain a few things if I may. Please note that Norah is in fact real but her identity is protected, so yes the image and name has been changed for the same privacy and security concerns that others use aliases online.

We do create personalized readings for our buyers, and have a 24 hour support line for clients that need further clarification on their readings or charts.

As well, because we know that people will respond in individual ways to our readings, we offer a 100% money back guarantee on all of our products for your peace of mind. As well, while in some cases it may take some time, we certainly do abide by our 100% Refund Guarantee on all purchases.

If you would like clarification on anything else or would like your refund transmitted sooner or more efficiently, please email me at deborah@premiumastrology.com

Thanks!

Deborah H.
Client Care Assistant
Premium Astrology

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