- Report: #1009247
Report - Rebuttal - Arbitrate
Complaint Review: PRICELINE
PRICELINEPRICELINE.COM PRICELINE.COM, California United States of America
PRICELINE PRICELINE - "2936" BBR COMPLAINTS CANT BE GOOD - NOW ADD ONE MORE PRICELINE.COM, California
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You can see just how many complaints there are on the "Ripoff Report".
You may ask yourself why is there so many complaints against a company that is service based ?
First of all, I can truly say " they do not care about me as a customer " and apparently they dont care about 1000's of others !
I have had an issue that I've been trying to resolve for 2 days. Multiple calls & emails.
It has to do with star ratings & you can see 1000's of other customers have had similar complaints. I wont go into huge detail, other then I booked a 4 star hotel & when I won my bid I did further research on the property. I found Trip Advisor & Expedia both had it at 3 1/2 stars, 4 other travel web sites had it as low as a 3 star hotel. This upsets me greatly ! The 2 leading travel authorities show it as 3 1/2 & 4 other sites show it as 3, there is a major problem !
My interactions with customer service is by far the WORST I have ever experienced !
They just DON'T CARE about you as a customer.
Even after I sent them all the documentation on the property, they still REFUSED TO DO THE RIGHT THING !
When I told them I write travel reviews & will be writing a review a day for the next 7 days, I was told go ahead.
It is SAD in today economy all we want is what is FAIR & RIGHT, they just DON'T CARE ABOUT YOU AS A CUSTOMER !
They would rather have you ANGRY & UPSET, THEN DO THE RIGHT THING & HAVE A SATISFY CUSTOMER !
I JUST DON'T GET THEIR RUDENESS !
All I can say 1000's of consumers cant be wrong, DO NOT USE PRICELINE.COM ! ! ! ! !
YOU BEEN WARNED ! ! !
This report was posted on Ripoff Report on 02/05/2013 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/PRICELINE/PRICELINECOM-California-/PRICELINE-PRICELINE-2936-BBR-COMPLAINTS-CANT-BE-GOOD-NOW-ADD-ONE-MORE-PRICELINE-1009247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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