- Report: #1044666
Report - Rebuttal - Arbitrate
Complaint Review: PRIME LAW EXPERTS
PRIME LAW EXPERTSSUITE 800, 8880 RIO SAN DIEGO, SAN DIEGO CA 92108 Internet United States of America
PRIME LAW EXPERTS James Downing THE CONTRACT DOES NOT PROVIDE SPEFIC ITEMS THAT WILL BE PROVIDED BY COMPANY. I SENT TWO EMAILS ASKING QUESTION & NEVER RECEIVED AN ANSWER. Internet
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THE ELECTRONIC CONTRACT PROVIDED BY PRIME LAW EXPERTS (MARCH 20, 2013) DOES NOT PROVIDE SPECIFIC ITEMS THAT WILL BE removed from my personnel credit/fico complete history REPORT as described in the initial phone and email notifications
THE INTRODUCTION EMAIL READS AS FOLLOWS:
It was a pleasure speaking with you today! We would like to formally welcome you to Prime Legal/Sale Law Group. You are taking the necessary first step towards ultimately achieving your financial goals. I have attached some frequently asked questions by previous/current customers as well as a sampling of the results our clients receive. Please check out our web site at www.primelegalexperts.com as well as our BBB page. Were excited to have you as a client and we look forward to partnering with you to remove as many negative items from your credit reports as possible.
Plus the initial email said " 3 business days for your account and letters to be fully processed and this email contains username and password to your secure online account. This email was dated March 20'2013.
ALL ITEMS ON THE ELECTRONIC CONTRACT WERE BY ELECTRONIC SIGNATURE. EVEN AFTER I ASKED SEVERAL QUESTIONS several TIMES TO James Downing, THE PHONE CUSTOMER REP HE CONTINUED TO SHOUT & IGNORE MY QUESTIONS. I LAID THE PHONE DOWN FOR ABOUT 30 MINUTES AS HE CONTINUED TO use terms AS IF HE WAS describing a DEAD BEAT.
MY PERSONAL NEED AND MOTIVATION FOR THIS TYPE OF SERVICE WAS DUE TO HAVING A STROKE SEVERAL YEARS AGO AND AM 100% DISABLED. I MADE IT CLEAR I WANTED TO IMPROVE MY FICO RECORD TO PURCHASE A HOUSE BUT THE PROCESS WAS VERY DIFFICULT TO MANGE BY MYSELF DUE TO MY MENTAL LIMITATIONS.
I SENT TWO EMAILS ON MARCH 20, 2013: TOO (James Downing Jdowning@accountupdates.net) ASKING THE BELOW QUESTION & NEVER RECEIVED AN ANSWER.
When u describe letters of dispute are these the items u dispute if they are on my FICO report?
How are they identified & by who?
ON 1 APRIL, 2013 I WAS CONTACTED BY PHONE FROM James Downing Senior Credit Analyst, Certified Fico Professional REQUESTING $250 FOR SERIVES DESCRIBED ON MARCH 20, 2013. I REFUSED & REQUESTED CONTRACT CANCELLED DUE TO THE FOLLOWING: NEVER RECEIVING ANY REPLIES TO THE EMAIL
I RECEIVED AN EMAIL TITLED: You are in breach of contract. FROM firstname.lastname@example.org. DTD APRIL 1, 2013. THE CONTENTS OF THE EMAIL WERE EMPTY(NO TEXT WAS WRITTEN IN THE MESSAGE).
THE NEXT CONTACT WAS WHEN My charge card account was charged $250 on April 15, 2013 & i still haven't received an email password or user name to access this described account.
PROVIDED BY PRIME LAW EXPERTS,
8880 RIO SAN DIEGO, SUITE 800
SAN DIEGO CA 92108 COMPANY.
IE; James Downing
Senior Credit Analyst, Certified Fico Professional
Los Angeles Office
(424)901-8040 ext.390 l email@example.com
Support: (888)229-1845 l firstname.lastname@example.org
OR ON THE DOCO U SIGN DOCUMENT IT REFERRED TO:
Sale Law Group
Phone: (386) 265-5945
Fax: (386) 265-5947
112 Orange Ave Ste 202, Daytona Beach, FL 32114-4338
AS THERE LAW GROUP.
YESTERDAY, APRIL 16, 2013I RECEIVED A PHONE CALL FROM
Sale Law Group
Phone: (386) 265-5945 Fax: (386) 265-5947
112 Orange Ave Ste 202,
Daytona Beach, FL 32114-4338
COMPANY IS AND WHY THEY ARE USING SALE ADDRESS AND CONTACT INFORMATION. THE LADY IDENTIED HERSELF AS A PAR-A-LEGAL FROM SLAE LAW FIRM COLLECTING INFORMATION FROM MYSELF DUE
TO THE FILING OF A NEGATIVE REPORT TO BBB case # 90107176. PERTAINING TO THIS MISREPRESENTATION BY LEGAL LAW
I WOULD PREFER A 100% REFUND DUE TO INADEQUATE SERVICE AND PROOF THAT SERVICE WILL BE PROVIDED.STATING THEY DIDN'T KNOW WHO
PRIME LAW EXPERTS,
SUITE 800, 8880 RIO SAN DIEGO
SAN DIEGO CA 92108
This report was posted on Ripoff Report on 04/19/2013 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/PRIME-LAW-EXPERTS/internet/PRIME-LAW-EXPERTS-James-Downing-THE-CONTRACT-DOES-NOT-PROVIDE-SPEFIC-ITEMS-THAT-WILL-BE-P-1044666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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