- Report: #944633
Report - Rebuttal - Arbitrate
Complaint Review: PRINCESS CRUISES
PRINCESS CRUISESLOS ANGELS, California United States of America
PRINCESS CRUISES GREEDY IS THE NAME OF EVERY SHIP LOS ANGELS, California
*Author of original report: Does not explain these shady transactions
*Consumer Comment: Welcome to cruising...
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Fine...no problem with that. However, when you ordered a cocktail at the bar, you were charged along with a 15% GRATUITY thrown in....AND THERE IS A column on the charge slip for gratuity...most people dont look at the bill..they automatically add a GRATUITY and end up paying 30-40% gratuity. The ship had a Doctor of Accupuncture...made an appointment and paid 150 dollars for a one hour session,
when the charge slip came, in addition to the 150 dollar charge, there was a column for GRATUITY....in a polite way, the accupuncuturist hinted that GRATUITY was expected....SINCE WHEN DO DOCTORS CHARGE GRATUITY????? A dermatologist on board wanted 2000 dollars for a non invasive face lift...WERE WE EXPECTED TO PAY 300 DOLLARS IN GRATUITIES to this doctor?
Finally, since they had my credit card on file, i got an unexplained charge of 118 dollars...no receipt, no explanation...i intend to contest this...but after being put on hold for 30 minutes on their 800 line, i finally gave up...will take it up with Visa.......Majority of the wait staff and cleaners and cooks on Princess are foreigners, they are paid a flat rate of 1000-1500 dollars per month...what this cruise company tries to do is have the passengers pay these wages by charging exhorbitant GRATUITIES....sorry Princess...WONT BE SAILING WITH YOU AGAIN.
This report was posted on Ripoff Report on 09/21/2012 10:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/PRINCESS-CRUISES/LOS-ANGELS-California-/PRINCESS-CRUISES-GREEDY-IS-THE-NAME-OF-EVERY-SHIP-LOS-ANGELS-California-944633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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