PROFLOWERS.COM ProFlowers Do your research and Stay away from ProFlowers.com Internet

For any given company, complaints on the Internet will always exceed the thank yous for a job well done.  Given the relatively low number of complaints on the site, matched to the overwhelming volume of orders sent every year, the percentages would be calculated in multiple decimal points.  All of our orders are fully guaranteed, both for satisfaction and to remain fresh for at least seven days (which you will be hard pressed to find a florist who will match that).   It would be impossible for ProFlowers to sustain its business for the last fifteen years with such a substantial guarantee if the vast majority of orders were not as advertised.  And for that tiny percentage of customer for whom their flowers are damaged in transit by the elements or poor handling, we will always make it right for them.  We understand that we offer a product that is both fragile and perishable, and work extremely hard to ensure not only customer satisfaction but complete delight for both the sender and the recipient. 

However, we also understand that our business model is not ideal for all customers, and wish you the best of luck if you have alternate needs for your gift giving.  If you have any further questions about our product or our guarantees, please feel free to email me at cssocial@providecommerce.com.

-Steve
ProFlowers.com