- Report: #1109554
Report - Rebuttal - Arbitrate
Complaint Review: PROTECT AMERICA
PROTECT AMERICAAUSTIN, Texas USA
PROTECT AMERICA TERRIBLE SERVICE AUSTIN Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I have had problems with this company for the last 2 years.i've been with them about 10 yrs.a year ago my servic e panel malfunctioned,they sent me a new one and with phone support i set it up.this week about a year later it malfunctined again,they sent me a new one.i installed it and called for support to prgram it,the tech could'nt do it .he told me to remove all 12 sensors wihich i did and then he wanted me to reprogram the sensors.i said i can't do it and i asked him to send a technician,it was saturday night he said it would be very costly and he could not authorize it.i went to the chat and i told them what happened and i said if they don't send a tech i want to cancel my service.mind you i had 1 knee replacement and need my other one replaced too.the next morning i got a call from them and the man told me it was rediculouse to take them down and that i should put them backup in the mean time i put then up and he was no longer on the phone.today monday i called and told the rep. i wanted to cancel because i'm not happy with their service.he said i have to pay for 2 years service to cancel.so then i asked him to send a technitian to fix it HE SAID HE WOULD ,meanwhile the system keeps on beeping and i don't hear from a tech.now it's four days and i have no service,and my neighbor had a breakin LAST WEEK.the rep said he would put a rush on it.no show,how long do i have too wait? don't use this company11
This report was posted on Ripoff Report on 12/23/2013 09:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/PROTECT-AMERICA/AUSTIN-Texas/PROTECT-AMERICA-TERRIBLE-SERVICE-AUSTIN-Texas-1109554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.