- Report: #138025
Report - Rebuttal - Arbitrate
Complaint Review: PUBLIC STORAGE
PUBLIC STORAGE1107 Goethals Road North STATEN ISLAND, New York U.S.A.
PUBLIC STORAGE RIPOFF, RIPOFF,RIPOFF THATS ALL I HAVE TO SAY STATEN ISLAND New York
*Consumer Comment: Boy, am I lucky!
*Consumer Comment: Same thing happened to me CA
*Consumer Comment: Change of Address
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Never once mentioned to us that our things would be auctioned and sold, I mean everything that we owned. I could not express how shocked and hurt and upset I was. I was at a loss for words, all of my personal belongings and personal items were just violated. Instances like these are reasons why identity theft occurr.
When we spoke to the manager regarding the situation she stated that she tried to contact us and could not reach us. If I can recall when my fiance spoke to the same person via telephone he gave all of our new out of state contacts and in state contacts should something happens and we needed to be contacted. Apparently the manager did not make notes of the new information on the account, and for that lazy irresponsible act everything that my fiance and I owed are gone. All memories of my family my father who is dear to me his family airlooms, are all gone. These people did not try to contact us at all they just sold our stuff and and didn't think twice about it.
Public storage customer service was very rude to us, so was the management office. We called them on several occassions, no response. RIPOFF!!!!!!!!!!!!!!!
If someone comes in contact with the same problem or have come in contact already please contact Us. We are looking a lawyer to handle our case, to help us recoupe some of our things, right now we have nothing, i mean nothing .
COLLEGE PARK, Georgia
This report was posted on Ripoff Report on 04/08/2005 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/PUBLIC-STORAGE/STATEN-ISLAND-New-York-10303/PUBLIC-STORAGE-RIPOFF-RIPOFFRIPOFF-THATS-ALL-I-HAVE-TO-SAY-STATEN-ISLAND-New-York-138025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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