- Report: #1082745
Report - Rebuttal - Arbitrate
Complaint Review: PURA ECOSOLUTIONS, SL
PURA ECOSOLUTIONS, SLPARC CIENTIFIC UNIVERSITAT DE VALENCIA vALENCIA, Other Spain
PURA ECOSOLUTIONS, SL CEO vALENCIA Other
*Author of original report: Not true
*UPDATE Employee: Response from Alan Barkley
*UPDATE Employee: Pura not quite so Pura
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I have been dealing wiith Hydro Phi
I have lost around 2 m € because of them from my own pocket.
We also suferred explotions on Madrid local buses.
After more than three years of trade relations with you, and after our many demands to solve the problems caused by your company to our customers, we feel obliged to defend our interests.
Our company, as you know for a long time, has been taking on responsibilities to support the branding, marketing and field trials of Hydro Phi’s product with no guarantees. We have purchased prototype products with no real testing or data being paid for and done by Hydro Phi before selling us these products. PuraEco has borne the burden and costs of Hydro Phi’s failure.
The consequences of failing to deliver a finished product in multiple lawsuits have resulted in our company. Our customers no longer rely on Hydro Phi and neither do we; so it is our intention not to continue our business relationship with you…let this letter serve as our notice of cancellation of any and all agreements, LOI’s and MOU’s signed with Hydro Phi for the just cause of Hydro Phi’s continued failure. Even, as noted above, threatening to accuse our company and continue to promote the Hydro Phi scam by misinformation via email and pone calls is nothing more than propaganda.
We had hoped to present solutions and solve matters on our trip to Houston, but was denied; therefore, unfortunately we can not and will not do any more business with Hydro Phi. We have tried to resolve the situation through dialogue so many times without any result. Our efforts have demonstrated that we wanted to come to agreement before situations would be cumbersome and costly for both companies. Mr. Slotkin’s obstinance, arrogance and indifference to our efforts made the profesional resolution of our differences imposible; so, we did not elaborate on the responses we obtained from him about our demands – the failure of Hydro Phi’s product and management/technical support is well documented.
We demand return money to our customers as promised and according to the Hydro Phi guranatee’s -- that is the mínimum that we ask. The mere return of our money will not in any way restore the reputation or repair the economic damage to our company both from operational costs and lost opprotunity costs. If we attempted to account for these cost, it would run into the millions.
It is our intention to avoid more serious consequences to our company and personal reputations as a direct result of every failure and false promise made by Hydro Phi that happened during the last three years. We have nothing left to believe except that Hydro Phi has been a scam from the beginning and has no intention of doing real business, much less honorable business.
This report was posted on Ripoff Report on 09/08/2013 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/PURA-ECOSOLUTIONS-SL/vALENCIA-Other/PURA-ECOSOLUTIONS-SL-CEO-vALENCIA-Other-1082745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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