- Report: #1051252
Report - Rebuttal - Arbitrate
Complaint Review: PURE STRANDS COLLECTION
PURE STRANDS COLLECTION25140 LAHSER RD SUITE 202 SOUTHFIELD MI 48033 Southfield, Michigan USA
PURE STRANDS COLLECTION I paid for hair that I never got, it took them months to get me my hair then when I complained and mentioned who I was they sent me garbage hair. Southfield Michigan
*REBUTTAL Owner of company: REALLY??
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This company lured me in with all of the women they had promoting their hair. Kash Doll, Meechie Baby, Tiffany Diane from the stallions, Deelishs, all of their other known stripper and celebrity endorsers. I should have known that was a ripoff to begin with, but the site seemed credible as well as their Facebook page, so I purchased two bundles of hair thinking everything would be fine.
I didnt realize until AFTER i made my purchase, that the hair looked exactly like ali express brand hair.
For the amount of money I paid for, I could have gotten twice the amount of hair so I emailed the owner of this so called business 6 days after the order was placed just to check on my order because I know they don't do cancellations and to ask about where they got the hair from, is it really true from it's place of origin. NO RESPONSE. I sent them yet another message the following day asking about my tracking number and this time they replied emphasizing the processing and shipping time delay. [continued below]....
This report was posted on Ripoff Report on 05/15/2013 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/PURE-STRANDS-COLLECTION/Southfield-Michigan-48033/PURE-STRANDS-COLLECTION-I-paid-for-hair-that-I-never-got-it-took-them-months-to-get-me-1051252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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