- Report: #1123226
Report - Rebuttal - Arbitrate
Complaint Review: Paccony.com
Paccony.comPaccony.com Internet USA
Paccony.com Free shipping isn't free and expedited shipping takes 2 months Internet
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I ordered a bedding set for my grandson for Christmas the second week of November. Website said free shipping but it kept adding shipping costs and so I choose a delivery date of the first week in December. So much for free shipping, anyway this item didn't come so I emailed and was told free shipping doesn't include the US even though I was on the US site with US telephone contact numbers, then they said there was no way they could have had it to me in the 16 days that I had choesn for delivery so I said back that this was a christmas present and if they couldn't deliver then refund my money. I was told it would be there in a week. By the third week of January still nothing and my phone calls and emails weren't returned in any form. I put in a claim with paypal and don't you know 1 Day before the time limit for paypal to refund me the items arrived. So my free shipping which cost me expedited shipping costs arrved almost 3 months later. Very poor customer service and company they should be banned for deceptive advertising and no customer service.
This report was posted on Ripoff Report on 02/12/2014 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pacconycom/internet/Pacconycom-Free-shipping-isnt-free-and-expedited-shipping-takes-2-months-Internet-1123226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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