• Report: #978879

Complaint Review: Pace Butler Corp.

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  • Submitted: Thu, December 06, 2012
  • Updated: Sat, December 08, 2012

  • Reported By: Heather — Tucson Arizona United States of America
Pace Butler Corp.
5915 NW 23rd St. Oklahoma City, Oklahoma United States of America

Pace Butler Corp. Cellphone Scam Oklahoma City, Oklahoma

*Consumer Comment: Query solved

*UPDATE Employee: Complaint resolved

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I just recently sent 2 cellphones to Pace Butler who claim that they pay you for your used cellphones. Please beware....I sent in my iphone 4 because I upgraded to an iphone 4s.  Pace Butler has a price list you can look at before sending your phone in.  According to their price list, my phone is worth $100 if in good condition.  So I decided to send Pace Butler my perfectly working iphone 4 and to my surprise received a letter back stating they were only going to pay me $10 for my iphone 4 due to water damage.  I have never had issues with my iphone 4 nor did it ever have water damage.  What a great deal for this company to lie and steal phones from honest people like me just trying to get a fair amount for a used cellphone.  

This report was posted on Ripoff Report on 12/06/2012 09:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pace-Butler-Corp/Oklahoma-City-Oklahoma-73127/Pace-Butler-Corp-Cellphone-Scam-Oklahoma-City-Oklahoma-978879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Query solved

AUTHOR: steve - (United States of America)

I am quite happy with their response to my queries related to my phones. Yes i can say that i am quite satisfied after talking to Pace butler.if you have any issue , just talk to them and they will solve your problem as they did with mine.
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#2 UPDATE Employee

Complaint resolved

AUTHOR: David - (United States of America)

The customer contacted our office via email. I responded to her by phone. We discussed the order. I explained how we test for water damage and why we test for that defection. To resolve the issue we paid the full published price. I also offered my direct contact information so that I can assist her in the future and take care of all her needs.
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