• Report: #994715

Complaint Review: Pacific Air

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  • Submitted: Thu, January 10, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: EB — Lincoln Nebraska United States of America
Pacific Air
970 Reserve Dr Ste 180 Roseville, California United States of America

Pacific Air HVAC Priceline payments took 3+ months, underpaid invoices by hundreds of dollars and also required us to pay 12% marketing fee to do work for them!! CROOKS!! Roseville, California

*Author of original report: 5 months to pay

*UPDATE Employee: Payments are made on-time!

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We made the mistake of doing business with Pacific Air again under a new business name! Like so many others we did service work and found it extremely hard to collect on. All of our invoices were short paid and we could never get anyone on the phone. Like others on here, they tols me the AP lady quit so I had to speak with the AR lady who kept saying this isn't her department so she was trying to get me some answers but wasn't sure. It was a MESS and we will never do business with them again.

This report was posted on Ripoff Report on 01/10/2013 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pacific-Air/Roseville-California-95678/Pacific-Air-HVAC-Priceline-payments-took-3-months-underpaid-invoices-by-hundreds-of-doll-994715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

5 months to pay

AUTHOR: EBANKS - (United States of America)

The payments you remited took 5 months for us to receive them!! The 2 invoices were short paid by almost $80. Your terms are laid out and it's obvious by the reputation you have they are not clear as SEVERAL other people have reported your company as a RIP-OFF!!! I would never waste another second speaking with anyone in your company.
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#2 UPDATE Employee

Payments are made on-time!

AUTHOR: PACIFIC AIR - (United States of America)

We do not know who this vendor is, but always regret when a vendor does not pay attention to the scope of work, or the Terms of our Purchase Order.  At times, this occurs, and we find ourselves unable to work with this vendor relation.



As we work with over 2500 Vendors on a routine basis, and since 1989, we have many who work well within our Terms.  We would welcome a phone call from this vendor, should they believe help is needed, just ask for Vendor Management. 



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