- Report: #5974
Report - Rebuttal - Arbitrate
Complaint Review: Pacific Bell DSL Service
Pacific Bell DSL Service, California U.S.A.
Pacific Bell - DSL Service or Lack Of
*Consumer Comment: bad service
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I find that I have no internet access every night during peak hours of 8:30pm to 11:00 pm (at least). When I notified Pacific Bell, they just give you the old "try turning the modem off" line. Which never fixes the problem nor would I expect it too. If you complain that this has been going on for months and they should refund part of the cost they just tell you that they never promised "uninterrupted" service. I can agree with that, but every night for 3 1/2 months the same 4 hours is not interrupted service -- it's non-existent or not available for that time period.
Basically I would warn prospective users to go with another vendor since your area will probably conjest too and then you too will lack internet access and have no way of getting any kind of assistance (they aren't going to invest the money in the equipment needed.)
Click here to read other Rip Off Reports on Pacific Bell
This report was posted on Ripoff Report on 07/30/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pacific-Bell-DSL-Service/California/Pacific-Bell-DSL-Service-or-Lack-Of-5974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.