- Report: #1143363
Report - Rebuttal - Arbitrate
Complaint Review: Pacific Brochures
Pacific BrochuresInternet USA
Pacific Brochures My husband and I sent $45 to receive mailers, to work from home.After 2months we contacted this company explaining we hadn't recieved the mailers. We were told we could get our money back,minus the shipping fee. A fee paid for something never received.We haven't received a dime of our money back,going on 3 months. They are a complete ripp off and kept our money.When complaining about the situation we were accused of "threatening them" and we have since reported them to the "Better Business Bureau".Our case is still pending.Why shouldn't recieve a full reimbursement when we didn't recieve anything and they couldn't explain why it never came. Total fraud. They will keep your money and never respond to you again. San Diego California
*Consumer Comment: Be patient!
*Consumer Comment: opened a window of opportunity for me
*Consumer Comment: I am retired and working with Pacific Brochures
*Consumer Comment: I worked in nursing for over 20yrs
*Consumer Comment: I called them severl times
*Consumer Comment: GISELLE IS THE PERFECT EXAMPLE OF SOMEONE BLATHERING ON ABOUT SOMETHING THEY KNOW NOTHING ABOUT!!
*UPDATE Employee: WE USUALLY WONT RESPOND TO THESE TYPE OF WEBSITES, BUT THIS ONE IS ALL LIES AND IM GOING TO PROVE IT!!
*Consumer Comment: An Old Scam
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My husband and I sent Pacific Brochures $45 for mailers/work at Home. After waiting almost two months we contacted their customer service to report that we hadn't recieved them. The customer service rep. had no idea what the problem was an inferred that the mailers weren't even sent from where they were and to be patient. My husband requested our money back and was told upon the return of a booklet they sent, with other "work at home companies", we would recieve our money. I received a confirmation email,stating they recieved the booklet and would be refunding our money, minus the $10 shipping fee. I replied that we expected a full refund, since nothing was shipped. They replied that a refund can be given, less the shipping fee, and this was stated on all the pages of their website. Why should we pay a shipping fee for something that was never shipped out? I told them we would pursue this matter legally if necessary. $45 may not be much to some but we are seniors and can't afford to just let it go. They accused us of threatening them and were going to send our information to their reputation management company...I'm sure they are very busy. We have started with the Better Business Bureau. They contacted them and their response was that a reimbursement check was promptly sent. To this day we have not recieved a dime. Going on about 4 months now. They are a fraudelant company and ripping people off at $10 a pop....you can make a lot of money.Adrian, Colorado Springs, Colorado
This report was posted on Ripoff Report on 05/01/2014 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pacific-Brochures/internet/Pacific-Brochures-My-husband-and-I-sent-45-to-receive-mailers-to-work-from-homeAfter-2-1143363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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