- Report: #1125193
Report - Rebuttal - Arbitrate
Complaint Review: Pacific Dreams Vacation Club
Pacific Dreams Vacation Club878 Front St. St B2 Lahaina, Hawaii USA
Pacific Dreams Vacation Club/WORLD WIDE DESTINATIONS VACATION CLUB SCAM...WORLD WIDE DESTINATIONS FRAUD!!!! LAHIANA HAWAII
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We had purchased a membership to "World Wide Destinations" in 2006 after viewing one of their seminars and believing their claims. We also recieved a cruise as a bonus gift for purchasing that day for free. Little did we know 2 years later when we tried to use our "membership" we were told that our "club membership" was SOLD to Pacific Dreams and that World Wide Destinations had folded after 25 years in business. Wer were NEVER notified of any of this.
So being that we were planning a trip to California the LA area we tried to use the new membership. Frist off they do NOT answer their phones, we emailed for WEEKS still nothing so we paid for the trip out of our pockets unable to use their services. What a HUGE disappointment. When we returned about a week later i finally got an answer from Pacific Dreams claiming they had sent mutiple emails and never heard back from us so i asked for those to be resent, laugh was on us they couldn't produce those emails.
In 2012 we were again planning a trip to San Francisco for my daughter's wedding, a 17 day trip and still we couldn't get any response. Once we did finally make contact we were told there were no condo's only hotel rooms. The price per night was ridiculous and about an hour from where we wanted to be. We explained our club pricing included a condo for a week for $700 anywhere in the world and we were LAUGHED AT! They stated that they didn't run their business that way and we were to pay by day at top prices. So we stayed at the hotel they provided but we didn't book through them and it was CHEAPER by $100 per night!!!!!
Needless to say we are stuck with this stupid vacation club, and no one we know can use it. Why? Because they don't have the accomodations they claim too and if you are lucky enough to find a place relatively close then you are paying out the rear. They have never gotten back with airlines or rental car info or anything else.
Do not purchase this product!
This report was posted on Ripoff Report on 02/20/2014 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pacific-Dreams-Vacation-Club/Lahaina-Hawaii-96761/Pacific-Dreams-Vacation-ClubWORLD-WIDE-DESTINATIONS-VACATION-CLUB-SCAMWORLD-WIDE-DEST-1125193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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