• Report: #1074360

Complaint Review: Pacific dental services

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  • Submitted: Fri, August 09, 2013
  • Updated: Fri, April 18, 2014

  • Reported By: J anonymous — California
Pacific dental services
17000 redhill avenue, irvine ca 92614 , Select State/Province USA

Pacific dental services, Smile generation, Redlands dental group This company is fraudulent and does not care about patients, only the dollar signs walking in the door; unethical Irvine, Redlands California

*Consumer Comment: here is the corporate office

*Consumer Comment: i feel the same way

*Consumer Comment: i agree 100%

*Author of original report: Horrible scam!

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 Maybe I have some bias- however I have ethics! I worked for this "company" for a total of 9 months. Pacific dental services is a large corporation that has hundreds of dental offices throughout the country. The "company" becomes hidden to general public. For instance an office located in highland is simply named "highland dental group." There is no way to know it is part of PDS. The poor patients do not know what they are about to walk in to! At first all seemed good- decent pay, CE opportunities, but then the day to day things started happening. As a dental professional you have a schedule to keep. A day planned out of appointments made by patienst. I would keep to my schedule and it started becoming crammed. Patients would get upset and I would do my very best to keep them happy. I talked to my manager about my time concerns and my ability to do good treatment. That didn't matter, soon I was being looked at closely. [continued below]....

..... All my production numbers to be exact. I would be grilled on selling treatment and procedures regardless if patients actually needed them. The management started pushing patients into the already crammed schedule and expected me to see them and produce money for the office. I was eventually "let go" for not producing enough money per day ($1000 a Day production as a registered Dental hygienist) that number is actually a very good number to many dentists in private practice settings. The company wants more. I would be forced to work long hours and see patients no matter what. Being let go is obviously not fun, but I worry about all the patients who I know firsthand are being ripped off! Dentists and hygienist are supposed to make big buck for their office and compete with offices in other regions. Numbers are looked at daily and compared. Offices are congratulated when they "win." This is just the tip of the iceberg and Pacific dental services needs to be investigated at every level of the company.


This report was posted on Ripoff Report on 08/09/2013 12:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pacific-dental-services-/Select-StateProvince/Pacific-dental-services-Smile-generation-Redlands-dental-group-This-company-is-fraudule-1074360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

here is the corporate office

AUTHOR: Christina Robles - ()

1700 Red Hill Ave

Irvine CA 92614

Pacific Dental Services

 

714-845-8500

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#2 Consumer Comment

i feel the same way

AUTHOR: Christina Robles - ()

1700 Red Hill Ave

Irvine CA 92614

714-845-8500

 

I would call the corporate office here to voice your experience. I know they are trying to keep control of all 550 offices. but it is just too much for them to handle.

 

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#3 Consumer Comment

i agree 100%

AUTHOR: Christina Roberts - ()

I had the same bad experience and would never go back to any Pacific Dental office.

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#4 Author of original report

Horrible scam!

AUTHOR: Anonymous - ()

it is a scam beyond belief. There are mamy rip off reports about this company using their city name. Cornerstone dental, blue diamond dental group, hub plaza. All of the reports say the same thing!

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