- Report: #1084211
Report - Rebuttal - Arbitrate
Complaint Review: Painting Crew
Painting CrewAustin, Texas USA
Painting Crew Texas Painting CrewPainting Crew for Rent Horrible experience using a horrible service Austin Texas
*REBUTTAL Owner of company: The above complaints are obviously by a competitor to slander us.
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I booked a crew in TX through this service and I agree that they are 100% incompetent and a fraud. The amount of work they had to do should have taken no more than 4-5 hours yet after their 8 hours of work they were far from complete.
The quality of paint they did complete was horrible. There were bald spots, runs, drips everywhere and the ceiling painting was stopped several inches around the entire ceiling and around all light fixtures as well. All they had to do was paint the ceiling and touch up the kitchen in a 325 sqft area.
When they were done the house was a wreck. Also, after wrapping up the ceiling fan in plastic, they decided to turn on the light switch (yes the same one that controls the fan), which caused the pull chords to wrap around the shaft and strip the base off the nut, which then tore the wire for the lights. Not only did I have to fix their crappy painting, clean up their mess and buy more brushes because they took the ones I bought with them, but now I have to buy a new ceiling fan as well. They have never responded to my request to settle this matter.
I will do my best to ensure this service is never used by anybody I know. The company is horrible at scheduling, horrible at providing skilled paining crews and absolutely the worst at returning calls or emails to correct the negligent work. $275 was definitely wasted using this service.
This report was posted on Ripoff Report on 09/13/2013 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Painting-Crew/Austin-Texas-78729/Painting-Crew-Texas-Painting-CrewPainting-Crew-for-Rent-Horrible-experience-using-a-horri-1084211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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