- Report: #1084650
Report - Rebuttal - Arbitrate
Complaint Review: Palm Massager .. Shane owner
Palm Massager .. Shane ownerCitrus Park Mall Tampa Tampa, Florida USA
Palm Massager .. Shane vendor for Palm Massager.. Citrus Park Mall Worst experience with any business in my entire life Tampa Florida
*General Comment: Customer Responsibilty
*Consumer Comment: No Panecea, but,
*General Comment: palm massager 2
*Author of original report: response to grant
*REBUTTAL Owner of company: Response to Adam
*Author of original report: Sorry Owner of Kiosk said his name was GRANT
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Have had tremendous stomach muscle discomfort for a long time, and have been looking for natural methods to get relief. I am always skeptical and know very well to deal with Kiosks in malls with caution.
Well, what I am about to tell the public, I passed on to my banker, and many others so the word will get out never to deal with this outfit. They are all appalled.
So I bought this Palm Massager for $181, went home that evening and put it on the area that could use some relief... used it for 20 minutes on and 20 off twice.... Felt like it was getting some of the soreness out.
The next mornig I worke up in real pain... I had aggravated/inflamed the area.. I am a busy guy so I waitied 2 days and called the owner fo the kiosk to let him know my situation.. I was at work when I called and he seemed courteous enough so I went down there that weekend to get a refund.
Remembrer I had used this product for a total of 40-60 minutes and found out it really was a bad idea for me.
The next thing that happened was almost insanity.. now is when the scam gets really bad..
The owner of the kiosk, goes by the name Shane (which is probably a fictitious name), says they will not refund once it has been used.. I asked if it was a joke... It wasn't.. it gets worse..
I called corporate.. no answer, but an answering maching with a heavy foreign accent.. I called back 4-5x.. no call back (BIG SURPRISE!!!!!)..
Then I found out the same unit I bought for $181 sells for $25 on Amazon.. I am calling Amazon to let them know about this scam next...
Anyway, I have a ton of people in my network, and I don't want anyone out there to have this experience with this scam company..
BTW, they still haven't called me back or responded to my emails.. its been 3 weeks... next I will start having conversations with the attorney generals, etc
these guys must be stopped.. I love immigrants coming over in the land of opportuntiy and doing great things..
then you have the ones that come over and try to rip people off.. NO REFUNDS for with these guys... its a loophole in the law... they will only get away with it for a short period of time.. before they go out of business for unethical practices...
in the big picture.. these scams are only ephemeral.... very short lived...
would love to put these scam artists out of business... like I said... I love foreigners doing great business...
its just the bad apples like these guys that ruin it for everyone
This report was posted on Ripoff Report on 09/15/2013 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Palm-Massager-Shane-owner/Tampa-Florida/Palm-Massager-Shane-vendor-for-Palm-Massager-Citrus-Park-Mall-Worst-experience-with-1084650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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