- Report: #971966
Report - Rebuttal - Arbitrate
Complaint Review: Palmetto Cycle Center
Palmetto Cycle Center125 Simuel Rd. Spartanburg, South Carolina United States of America
Palmetto Cycle Center Carolina Cycle Center, Waynesville Cycle Center, Shelby Cycle Center Sold defective cycle and refuse to repair or refund in timely manner. Spartanburg, South Carolina
*Author of original report: Finally Corrected
*Author of original report: Slowly making progress.
*Author of original report: 11/27/12 Update
*UPDATE Employee: Used MC
The following week told by Service Manager problem had been found and parts ordered. Later found this was a lie when Service manager quit the company. Parts could not be ordered because the engine cases had never been opened due to lack of Suzuki required tool. A month now later 11/20 and still no parts ordered because dealer is waiting to see if my purchased extended warranty which precludes "pre-existing issues" will pay for repair before proceeding.
Suzuki SEP Warranty says may not pay because problem had to be pre-existing and won't know until an inspection. When asked dealer where that leaves me I was told Warranty is Plan A and they don't have to come up with Plan B until the claim is rejected. Meanwhile I am making loan payments on something I don't have and only rode twice.
Palmetto Cycle Center is corrupt and fraudulent in business practice.
This report was posted on Ripoff Report on 11/20/2012 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Palmetto-Cycle-Center/Spartanburg-South-Carolina-29316/Palmetto-Cycle-Center-Carolina-Cycle-Center-Waynesville-Cycle-Center-Shelby-Cycle-Cente-971966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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