- Report: #413789
Report - Rebuttal - Arbitrate
Complaint Review: Pantall Hotel
Pantall Hotel135 East Mahoning St Punxsytawney, Pennsylvania U.S.A.
Pantall Hotel ,Pantall Hotel tries the ol' bait-and-switch, will not honor a Webervations reservation. Punxsytawney Pennsylvania
*Author of original report: Pantall Hotel responds
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I will tell you why: because they knew that I would be showing up if they didn't call. Because it is clear they knew I had received no email and I have a valid reservation. Oh but they offered me a "sweet" deal instead: I can pay twice as much to get a room at a different hotel thirty miles away. Needless to say, I said "NO DEAL" to that little gem of a bargain. I can't believe a hotel can get away with that.
If someone can call me after all this time, keeping my information all this time, after allegedly already having notified me of a cancelation via email, wouldn't you think someone could have called me back then when there was a chance I could have done something about it? This is unbelievable, I have never had any problem like this with any other hotel in my entire life. I am not sure who there is that I can go to about this, but hopefully I will be able to find a place that investigates such things. I'll never be staying at the Lie-Your-Pants-Off.
This report was posted on Ripoff Report on 01/19/2009 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pantall-Hotel/Punxsytawney-Pennsylvania-15767/Pantall-Hotel-Pantall-Hotel-tries-the-ol-bait-and-switch-will-not-honor-a-Webervations-413789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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