My wife found a car online that she liked. We called to make sure that the car was still for sale (i.e. in stock). Rachel personally checked the car and confirmed that it was there and they were showing a lot of activity on the car so we needed to get there right away. As many men that adore their wife, I took 2 hours off and immediately drove to this dealership from Hartford, CT. I was very specific when I called that I wanted to be 110% sure that the car was available because taking time off for me is big money.
When we arrived, surprise... there was no car. There never was a Blue Accord. The car is now Black and beat up. After traveling almost 2 hours in traffic I was not in a good mood and I immediately let the sales manager know that the Attorney General, the DMV Commissioner will be hearing from me in the morning and that my legal folks will ensure that I recover my lost time and costs for this bait and switch/scam.
Brian Benstock (VP of BS) at first pretended to understand the issue and wanted to have a few days to locate the car. He didn't locate anything and I am pursuing legal action. Thanks to all of these reports I will seek punitive damages as well because these people at Paragon are scammers and need to be corrected. Mr. Benstock does not realize that I rarely make people a project, I made him and his company my project now and I will make sure that any and all consumer protection and regulatory agency will make them a priority.