• Report: #577036

Complaint Review: ParetoLogic.com

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  • Submitted: Tue, March 02, 2010
  • Updated: Wed, March 03, 2010

  • Reported By: Lou — McGraths Hill Other Australia
ParetoLogic.com
Internet United States of America

ParetoLogic.com I have been charged twice for "Privacy Controls" and never received the "Anti-Spyware Licence". No response to my several emails from SafeCart or Paretologic who by the way classify themselves as pref Internet

*UPDATE Employee: Your Paretologic Purchase

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Paretologic + SafeCart are committing acts of fraud on a daily basis. I have been charged twice for "privacy controls" and I have never received the "anti-spyware licence", for which I have also paid. My numerous emails and request of assistance to the responsible recipients, remain unanswered. It is really frustrating to be ignored. Paretologic present themselves as Microsoft preferred Partners...is this really correct?  Is Microsoft aware of this? What action is it taking, if any, to rectify and/or distantiate itself from organisations such Paretologic.


 


This report was posted on Ripoff Report on 03/02/2010 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/ParetoLogiccom/internet/ParetoLogiccom-I-have-been-charged-twice-for-Privacy-Controls-and-never-received-the--577036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Your Paretologic Purchase

AUTHOR: Pareto rep - (Canada)

Hello Lou

We sincerely regret to hear of the difficulties that you have experienced with your Paretologic purchase and welcome the opportunity to resolve your concerns.

Please be reassured that Paretologic is a member in good standing with the Better Business Bureau, a Microsoft Certified Partner, and has won numerous industry awards for it's products and services.  Customer satisfaction is of the utmost importance to us.

Please send an email detailing your issue along with your order numbers to helpdesk@paretologic.com and one of our highly skilled Technical Support Team will be delighted to provide you with assistance.

We look forward to the opportunity to be of service to you.

Kindest Regards
Laura
Paretologic Liaison
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