- Report: #235924
Report - Rebuttal - Arbitrate
Complaint Review: Park West Art Gallery, Park West At Sea
Park West Art Gallery, Park West At Sea29469 Northwestern Hwy Southfield, Michigan U.S.A.
Park West GalleriesPark West At SeaPark Inflated pricing. Deceitful and fraudulent business practices. Southfield Michigan
Rip-off Report Investigation: Park West receives a POSITIVE RATING from Rip-off Report -commitment to providing excellent customer service, pledges its commitment to 100% customer satisfaction - over 1 million satisfied clients - feel confident & secure when doing business with Park West Gallery
After all the rhetoric, I was truly convinced that this was indeed a steal for a Dali and that the purchase would make a solid investment. I further (naively) convinced that Park West, one of the largest art galleries would provide a good value to their customers and would not put their reputation at risk by engaging in deceitful practices. Hence, I spent a small fortune into this so called investment.
Upon my return home, I spent some time and, after doing research on the artwork, I was soon stunned to find the same Dali artwork (1964 - Tolle, tolle, crucifige eum signed in the plate and also by the artist) that I purchased from Park West had an estimated auction price of $6900-$10000 43% to 62% of what I paid at the ship auction (reputable reference). Recall that it was repeatedly stated by the auctioneer that this artwork was 66% lower from Park West at sea.
When I found what the actual value of the artwork was (2 days after my return from the cruise), I immediately contacted Park Wests customer service in an attempt to cancel my purchase. I imagined that the gallery would be willing to work something out and grant the cancellation even if I had to pay some penalties and fees. The artwork would not be shipped to me for another 6 weeks, so not even shipping would be an issue in this case.
To my surprise, I was told that the sale was final and that a cancellation would not be permitted. Of course, this indicates a lack of confidence in the value that they provide. They expect people to want to cancel once they discover that they have been ripped off, so they craft a ridiculously cohesive contract to cover every imaginable contingency.
I accept my ignorance and stupidity in trusting Park West, but I am very upset and disappointed and feel Park West deliberately engage in dishonest business practices. My impression now is that they routinely engage in these sorts of practices; of inducing potential customers with a promise of value that they cannot and will not stand by once the sell has been made. I would have no problem whatsoever in fulfilling my part of a contract if I did not feel that I was lied to and induced to buy. I am sure others would feel the same (or have already)
I have determined go continue to challenge Park West ant to put a stop to this sort of practice in any way I can. Others should be aware of the problem.
This report was posted on Ripoff Report on 02/14/2007 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Park-West-Art-Gallery-Park-West-At-Sea/Southfield-Michigan-48034/Park-West-GalleriesPark-West-At-SeaPark-Inflated-pricing-Deceitful-and-fraudulent-busine-235924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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