• Report: #146318

Complaint Review: Park West Galleries

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  • Submitted: Wed, June 15, 2005
  • Updated: Wed, June 15, 2005

  • Reported By:Beverly Hills California
Park West Galleries
29469 Northwestern Southfield, Michigan U.S.A.

Investigation: feel confident about doing business with Park West - commitment to 100% customer satisfaction to resolve any and all issues. Over 1 million clients - the majority repeat customers, excellence in the art industry. Less than one complaint per year for every 50,000 clients.
Rip-off Report Investigation: Park West receives a POSITIVE RATING from Rip-off Report -commitment to providing excellent customer service, pledges its commitment to 100% customer satisfaction - over 1 million satisfied clients - feel confident & secure when doing business with Park West Gallery

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Rip-off Report Investigation:
Park West gets a POSITIVE RATING from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Park West joins the Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and pledges to resolve any and all legitimate complaints.

Customers can feel confident and secure with Park West. Park West pledges its commitment to 100% customer satisfaction and friendly, personal service. Our investigation found that Park West has had a reputation of excellence in the art industry since its founding in 1969. Over 1 million clients - the majority of whom have been repeat customers. The number of complaints Park West received on Rip-off Report in comparison to the number of satisfied clients is incredibly low Less than one complaint per year posted on our website for every 50,000 clients. Park West at Sea received the Porthole Magazine Reader's Choice Award for the Best Art Auction Program". Park West auctions are a highly anticipated event for many cruise vacationers. All Park West art is certified authentic; an independent audit revealed that Park West has never had to issue a refund based on authenticity!

The Park West call center operates seven days a week with courteous personal attention always putting the customer first. Park West believes one complaint is too many that is why they approached Rip-off Report and requested to join Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Our investigation revealed that Park West truly cares about its clients, and makes every effort to provide an excellent level of service to each and every one of them.

Read more about Park West and their commitment to total customer satisfaction and why consumers should feel safe and confident when doing business with a member of Rip-off Report's Corporate Advocacy Program.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Park West Galleries What you should know about Park West Galleries Ripoff Southfield Michigan

Park West Galleries is not an auction company in the traditional sense. Traditional auction houses take their art in by consignment: people, galleries, or art dealers give them art to auction hoping for a good price. Park West Galleries signs their artists to contracts and the artist then produces artwork for them exclusively. Park West Galleries publishes and owns the artwork they sell. When they run their "auctions", they always start the bidding at the lowest price they can live with and still make a good profit. So they are not like consignment auctions.

Appraisals: A true art appraisal must come from an independent credentialed appraiser who is not affiliated with the seller of the art. An "appraisal" by the auction house, gallery, or art dealer that sells the art is just what they believe the artwork should sell for, and not what it may actually sell for at an independent auction.

Bob
Beverly Hills, California
U.S.A.

This report was posted on Ripoff Report on 06/15/2005 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Park-West-Galleries/Southfield-Michigan-48034/Investigation-feel-confident-about-doing-business-with-Park-West-commitment-to-100-cus-146318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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