- Report: #235949
Report - Rebuttal - Arbitrate
Complaint Review: Park West Gallery
Park West Gallery29469 Northwestern Hwy Southfield, Michigan U.S.A.
Park West Gallery, Park West At Sea Deceitful and dishonest business practices. Blatantly inflated pricing Southfield Michigan
Rip-off Report Investigation: Park West receives a POSITIVE RATING from Rip-off Report -commitment to providing excellent customer service, pledges its commitment to 100% customer satisfaction - over 1 million satisfied clients - feel confident & secure when doing business with Park West Gallery
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Upon my return home, I spent some time and, after doing research on the artwork, I was soon stunned to find the same Dali artwork (1964 - Tolle, tolle, crucifige eum signed in the plate and also by the artist) that I purchased from Park West had an estimated auction price of $6900-$10000 43% to 62% of what I paid at the ship auction (reputable references). Recall that it was repeatedly stated by the auctioneer that this artwork was 66% lower from Park West at sea.
When I found what the actual value of the artwork was (2 days after my return from the cruise), I immediately contacted Park West's customer service in an attempt to cancel my purchase. I imagined that the gallery would be willing to work something out and grant the cancellation even, if I had to pay some penalties and fees. The artwork would not be shipped to me for another 6 weeks, so not even shipping would be an issue in this case. To my surprise, I was told that the sale was final and that a cancellation would not be permitted.
To me this indicates a lack of confidence in the value that they provide; they expect people to want to cancel once they discover that they have been ripped off, so they craft a ridiculously cohesive contract to cover every imaginable contingency.
I accept my ignorance and stupidity in trusting Park West, but I am very upset and disappointed and feel Park West deliberately engage in dishonest and deceitful business practices. My impression now is that they routinely engage in these sorts of practices; of inducing potential customers to buy with a promise of value that they will not and cannot substantiate. I would have no problem whatsoever in fulfilling my part of a contract if I did not feel that I was lied to and induced to buy. I am sure others would feel the same (or have already)
I have determined go continue to challenge Park West ant to put a stop to this sort of practice in any way I can. Others should be aware of the problem.
This report was posted on Ripoff Report on 02/14/2007 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Park-West-Gallery/Southfield-Michigan-48034/Park-West-Gallery-Park-West-At-Sea-Deceitful-and-dishonest-business-practices-Blatantly-235949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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