- Report: #681399
Report - Rebuttal - Arbitrate
Complaint Review: Partstore.com
Partstore.com204 Enterprise Drive Kingston, New York United States of America
Partstore.com partsearch.com or part search technologies False Advertising REFUSE to HONOR REFUND Policy RUDE STAFF Kingston, New York
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contact BBB New York to file complaint http://www.newyork.bbb.org/
contact Attorney General http://www.ag.ny.gov/
contact their CEO Bob McMullan through Likiden http://www.linkedin.com/in/bobmcmullanclevelexec
to see the complaints filed against them in Texas where they were last located go to
Website states they accept refunds in 30 days email help. When you email help they ignore you until you file a complaint. Then they email that you need to call. When you call it states press 1 for refunds. When you press 1 it states only process refunds online and hangs up on you. So press 2 and for a new order and you get a person but she tells you if you filed a complaint then they will not give you a return authorization. It's a game to them. Obviously their revenues are in the first sale only. Nothing else matters to them.
This report was posted on Ripoff Report on 01/11/2011 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Partstorecom/Kingston-New-York-12401/Partstorecom-partsearchcom-or-part-search-technologies-False-Advertising-REFUSE-to-HONO-681399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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