Report: #500739

Complaint Review: Partstore.com - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, September 26, 2009
Updated: Sat, September 26, 2009
Reported By: Mark — Hernando Mississippi USA

Author Not Confirmed

Why?

Partstore.com Partstore.com Internet United States of America

Phone:
Web:
Category: Miscellaneous Electronics

Partstore.com Thieves!! Lied about shipping and tax! Internet

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DO NOT USE this company! I called for a part for my retired father who doesn't use the web much.

I asked the salesperson if the price was the same as posted on the web, and was given an infatic "yes". The next day, I get a shipped notice that says they charged for shipping and tax. An extra $30! The web said nothing about tax and FREE shipping. That is why I asked the salesperson the question!

Call them back. They say at first that they'll take off the shipping. Then I leave a message with Oliver Roe, who says he listened to the tapes and that I didn't ask "specifically" if there was free shipping. So he DENIED it.

Now, my retired 70 year old father will be out the $16 shipping plus the $16 (probably half of that) to ship it back. We can only hope that they'll take it back. BTW, 2-3 weeks to process that which took them 30 seconds to do when they take your $.

Stay Away from Partstore.com!!

This report was posted on Ripoff Report on 09/26/2009 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/partstorecom/internet/partstorecom-thieves-lied-about-shipping-and-tax-internet-500739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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