partstrain.com partstrain Worst Customer service Internet

Three weeks ago I bought 1998 - 2001 Mercedes Benz ML320 OES Genuine Window Switch Window Switch Price: $128.95 Qty: 1 Part #: W0133-1603500

Before i even open the boxe my car caught fire . I return the product the way it was sent to me.I called they told me send it back .They sent this first emailPARTS FOR THIS CREDIT :

1998 - 2001 Mercedes Benz ML320 OES Genuine Window Switch Window Switch Price: $128.95 Qty: 1 Part #: W0133-1603500

Order ID: 5242580
Discount: 12.90
Credit Amount: 116.05
One week later after they received the product they send me another emailOrder ID: 5242580
Restock: -$11.60
Discount: -$12.90
Shipping: $0.00
Handling: $0.00
Tax: $0.00
Parts: $128.95
Credit Amount: $104.45

On the original invoice they talk about their return policies but not RESTOCKING FEE. i THING IT'S STEALING.

Dewey
Montgomery village, Maryland
U.S.A.