Report: #911247

Complaint Review: Party Fair

Submitted: Thu, July 12, 2012
Updated: Wed, February 27, 2013

Reported By: CraigM — Anywhere Nationwide United States of America

Party Fair

370 US Highway 130 # 11 east windsor, New Jersey United States of America

Phone: (609) 918-9300
Web:
Category: Specialty Stores

Party Fair Owner over charged for party rental chairs east windsor, New Jersey

*REBUTTAL Owner of company: Rentals

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Party Fair East Windsor NJ ripper me off today. They quoted me a price for rental chairs. They stated we could return the chairs any day next week with no extra charge. 4 days later the chairs were returned and they charged us double for the rental. Complained to the manager and she was rude and did not care. She said the owner never told us that and we must pay. Complete rip off.

This report was posted on Ripoff Report on 07/12/2012 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Party-Fair/east-windsor-New-Jersey-08520/Party-Fair-Owner-over-charged-for-party-rental-chairs-east-windsor-New-Jersey-911247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Rentals

AUTHOR: Party Fair EW - (United States of America)

SUBMITTED: Wednesday, February 27, 2013

All table and chair rentals at Party Fair in East Windsor, New Jersey are for a period of a 3 day maximum. We have rental agreements that state when the tables and chairs need to be returned by so that we may rent them again for someone else. As with any rental company, time periods are key to the business. If someone rents a car and brings it back a day late then obviously they are charged the rate for the extra time. It is no different with tables and chairs. Unfortunately, sometimes people don't understand the impact that returning things late can impact businesses, especially small businesses. Extra days mean that we cannot rent these items to anyone else for that period of time. Our rentals are very reasonable and we try to accommodate everyone.

Thank you for the opportunity to explain our position.