- Report: #420921
Report - Rebuttal - Arbitrate
Complaint Review: Passport To Fun & Vista Print
Passport To Fun & Vista Print.vistaprint.com Internet U.S.A.
Passport To Fun & Vista Print Did NOT authorize hidden charges!! Stamford, Connecticut Internet
I had placed an order in April 08 on my Visa & everything was fine. Then I placed another order in November 08 with the MasterCard & again, fine. But when I got my MasterCard statement for December there was a rouge charge for $14.95 from Passport to Fun.
I had never heard of them before & had no record of making this purchase. I called my bank & all they knew was the name, phone# and that they were in CT.
When I called Passport to Fun the girl kept saying that it was a monthly membership fee to discounts on shopping & entertainment. It was like talking to a brick wall!!! She finally spit it out that when I purchased something from Vista Print I authorized the fee. Which I did not.
I called the number for Vista Print that she gave me which was a run around automated line & did nothing. After checking my order history with VP I found no mention or charges for Passport.
I called Passport back, cancelled my monthly membership then asked if this would not be charged again & was told yes. We'll see.
This is a very sneaky operation & I could not track it down anywhere! There were no records only the charge on my bank statement. Check your statements closely!!!
And since they didn't get me the first time I ordered only the second & it showed up a month later it is very easy to miss this one.
This report was posted on Ripoff Report on 02/06/2009 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Passport-To-Fun-Vista-Print/internet/Passport-To-Fun-Vista-Print-Did-NOT-authorize-hidden-charges-Stamford-Connecticut-Int-420921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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