• Report: #319083

Complaint Review: Passport To Fun

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  • Submitted: Tue, March 18, 2008
  • Updated: Tue, March 18, 2008

  • Reported By:Atlanta Georgia
Passport To Fun
, Connecticut U.S.A.

Passport To Fun Passport Refuses To Cancel Or Stop Charges Connecticut

*Author of original report: CitiBank Says It will Dispute Charges

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My first $14.95 charge on CitiBusiness MasterCard was in December 2007. The phone number on the CitiBusiness account summary was a voicemail that required my credit card number. CitiBusiness would not help me.

After the January and February charges and no response, I made CitiBusiness contact the company. While CitiBusiness was on the phone the PTP rep said he would refund my first month and cancel the charges. CitiBusiness gave me a "Conditional" credit for the other two months.

They said I clicked on an online ad on a VistaPrint web site, which I could have never done. In April I found a fourth charge on my CitiBusiness and no credit from PTP. I am now trying to get CitiBusiness to help again since they have a record on PTP claiming to cancel the account.

Bill
Atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 03/18/2008 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Passport-To-Fun/Connecticut/Passport-To-Fun-Passport-Refuses-To-Cancel-Or-Stop-Charges-Connecticut-319083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

CitiBank Says It will Dispute Charges

AUTHOR: Bill in atlanta - (U.S.A.)

Citibusiness has agreed to dispute the first and more current Passport To Fun charges. I had to cancel my credit card. But if PTP charges me again before I get the new card, CitiBusiness will automatically apply it to my new card at which time PTP will have my new account number and the charges will continue. So now I wait two weeks to see if I get my card before being charged again.

How can a company as corrupt as Passport To Fun continue to stay in business?
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