• Report: #177588

Complaint Review: PassportToFun

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  • Submitted: Wed, February 22, 2006
  • Updated: Mon, March 06, 2006

  • Reported By:Vernal Utah
PassportToFun
Nationwide U.S.A.

PassortToFun - Bargain Network ripoff scam tricks steals deceives lies hidden fees hidden cost Nationwide *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE EX-employee responds: Perhaps you had forgotten...

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I called the bargain network to try and locate great deals on vehicles in my area...planning to call and cancel at the end of the 30 day trial...They sent me a *EDitor's Suggestions on how to get your money back into your bank account! packet after about 15 days into my trial and there was literally no information..I called and tried to tell them to cancel afterwhich they said they would give me another month for free...I never used the program and evidentally this Passport to Fun company also issued me a 30 day trial that i didnt even know about in the packet...So here i am 5 months later and i finally notice a charge for 16.95 on my report to Passport to Fun...i had no idea that they were actually taking money from my account and i never signed up to recieve anything from them..today i called passport to fun and they told me too bad i will not be recieving anything from them except for the current months 16.95. Through Bargain Network, Passport to fun recieved my credit card number and began billing me for something i never even knew about. This is a hoax, when calling to cancel, they keep you on the line as long as possible trying to offer you other deals which are rediculous scams as well. I Can't believe it is actually legal for passport to fun to bill me for something i didnt sign up for..

Trent
Vernal, Utah
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily faxor mail toyou the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it!Make sure theymake the Rip-off Report.. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 02/22/2006 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/PassportToFun/nationwide/PassortToFun-Bargain-Network-ripoff-scam-tricks-steals-deceives-lies-hidden-fees-hidden-177588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Perhaps you had forgotten...

AUTHOR: Kelley - (U.S.A.)

All of the calls that Bargain Network receives are recorded, and the recordings of any and all sales that are submitted are actually reveiwed by a compliance department. The representatives do read from scripts.

They offer you the initial program, process your credit card, and give you your login information to get onto the website.
They THEN read to you another script, one which offers you the Passport to Fun program. They inform you that you will receive a free gift for trying out Passport to Fun on a 30 DAY TRIAL BASIS, and disclose that it will be "16.95/mo after the trial...if you decide not to continue, call 1-888-840-6303 anytime during your trial and you will not be charged for that service." They then ask you if it is okay to sign you up for that trial, wherein you do have to say either Yes, Ok, or Alright. After obtaining one of these responses, they then ask you to "Confirm your agreement by repeating the last 4 digits on the card that you have provided."

Had you not said either yes, ok, or alright, or if you had not repeated the last 4 digits of your credit card number, the Quality Assurance Department (the ones who reveiw all of the recordings) would have canceled your sale and you would not have been enrolled in that program. Had the rep who enrolled you failed to mention ANY of the billing terms to you, Quality Assurance would have canceled your sale and you would not have been enrolled in the program.

Might I suggest that you call Bargain Network's member services department and request to hear the initial recording of your sign up?
They can be reached at 1-800-300-6140
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