Whom It May Concern,
was a letter I posted Glastron some months ago with no response. In the
meantime my boat was winterized by the marina (Patchogue
Shores Marina). To say I am unimpressed is an understatement. As you will read
below my NEW 2011 Glastron had more problems than I care to remember. I was towed
in twice and while Patchogue Shores Marina lived up to the warranty it was
obvious to my wife and I that the boat was never inspected for possible factory
defects neither by them or Glastron. Since they lived up to their obligation
for a new boat I winterized it with them this past winter (2011).
Since then Ive
had to replace both batteries (they were only disconnected not removed) and
after 2 months of being in the water am in the process of repainting the bottom
since the paint is seriously coming off. I spoke with Dave Kasmark this evening
(6/12/2012) and was informed that he would send someone to repaint the bottom again heres the thing I said I am providing the paint and my boat should
not be out in the first place. It costed me $300 to haul the boat guess what
David Kasmark said I had to pay for it all Guess what I said. In any case I
will be repainting it myself. READ BELOW AND BEWARE OF PATCHOGUE SHORES MARINA,
LONG ISLAND, NY.
purchased my Glastron 289GS last January 2011. It was delivered to me in April
2011 in Oyster Bay, NY. My marina is across the Long Island Sound in New Rochelle,
NY (about a 30 min cruise). Upon arriving in New Rochelle I noticed water in
the main (downstairs) cabin. Upon inspection I found that the front hold
(underneath the v-berth) was full of water. I am not sure how it got there. It
was fresh water and not salt. I assumed that somehow rain had gotten in has
not happened since.
am not new to boating. This will be my 5th year on the sound. Prior
to buying this Glastron, I owned a SeaRay Sundancer 240. I ran nearly 400 hours
on that boat in 3 years with not a single incident. However upon purchasing
this Glastron 289GS it has been nothing but trouble. For the sake of space I am
going to list ALL of the issues and items that were either not installed or
needed repair. Due to some of these issues I had to be towed in twice.
Front Speaker was not hooked up
the mechanic came to fix the port front speaker we found that the FM antenna
was not installed
V-Berth Poles that held up the bed were too short and the bed kept collapsing
Had to measure and replace the poles myself
A/C / Heat pump did not work and had to be fixed
the way out of the marina one day the engine started to overheat and I had to
be towed back The engine did not start for 3 days.
ignition was not installed properly and had to be replaced TWICE. The first
time it malfunctioned we had to be towed in. The second time it malfunctioned,
the mechanic and I found that there was NO GROUND WIRE INSTALLED ON THE ENGINE.
This led to other issues, for example, using the windlass would shut off the
GPS unit since everything was being grounded through the ignition. Hence the
reason it blew twice.
are no wiring harnesses behind the electrical panel this leads to problems
with the loose wires interfering with radio signal and the radio just shutting
stern shower has almost no pressure and therefore is practically useless.
to all these issues I had to cancel two long distance trips, one to Montauk and
the other to Block Island. My wife and I were very afraid of traveling long
distances since we never knew if we were going to make it to our destination
and then back again. I upgraded to this boat so that we could take multiple
day, long distance trips like I did with no issue with my previous boat
(mentioned above). As you can probably see I am EXTREMELY unhappy with this
boat. Its plainly clear to my wife and me that no attention to detail was
exercised when this boat was built and no inspection had been performed prior
to it being delivered to me either by Glastron or any of the other partners, (Refrig,
Stove, Radio, Microwave, Etc.) or Patchogue Shores
Marina. Needless to say, we have been the talk of our marina for all the wrong
reasons, and everyone that saw our brand new boat being towed in TWICE in a
matter of weeks agrees that they will NEVER purchase a Glastron in their lives
if this is the kind of product they can expect.
I mentioned above this was a letter posted to Galstron this year with no