- Report: #495420
Report - Rebuttal - Arbitrate
Complaint Review: Patrick Colleman - Christopher Wilson - Eric Paterson
Patrick Colleman - Christopher Wilson - Eric Patersonwww.lithiachevroletredding.com Redding, California United States of America
Patrick Colleman - Christopher Wilson - Eric Paterson Lithia Chevrolet of Redding and Lithia Toyota of Redding Sold a used Toyota Tacoma as Toyota Certified. The truck has a bent frame. The prior accident was not disclosed. Redding, California
* : TONY, DRIVE THE TRUCK DOWN TO EVERY NEWS STATION IN YOUR CITY WITH ALL THE PAPERWORK THAT....
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The 2008 Toyota Tacoma truck that we purchased on June 30, 2009, was delivered to us (on July1, 2009) with existing evidence that the truck had experienced a front-end accident, which we did not discover until Tuesday, August 11, 2009. We were told by the salesman Mr. Chris Wilson, that the truck was in good condition with no problems.
Prior to the sale, Mr. Wilson sent us photos from the truck parked at their Lithia Toyota store next door to their Lithia Chevrolet store, and Mr. Wilson told me on the phone that the Toyota truck was being sold Toyota Certified. He sent me photos online, showing the truck with the Toyota Certified sticker in the window.
When Mr. Wilson delivered the truck to us in Santa Rosa, CA, he even delivered the Toyota Certified sticker with the papers.
We (my wife and I) did not receive any disclosure statement of any prior accidents, nor were we verbally told about any. During the first two weeks of use, we noticed somehting very unusual while driving the truck. We took the truck to two different body shops, and even paid one of them to perform a $250.00 laser-frame check. The truck has been in a serious accident, and the fram is bent in two place; one in front, and one in rear.
I then spoke to Mr. Vincent Andersen (the GM) at Lithia Chevrolet of Redding. I also sent him photos of the unrepaired damage behind the front bumper, and I told him I wanted my money back. he said, "I will talk to Chris Wilson, and I will call you back." Mr. Andersen never called me back. Mr. Wilson has offered no solution.
The truck with the bent frame, is basically totalled, and it was in that condition when they delivered it on July 1st, 2009.
This report was posted on Ripoff Report on 09/15/2009 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Patrick-Colleman-Christopher-Wilson-Eric-Paterson/Redding-California-96002/Patrick-Colleman-Christopher-Wilson-Eric-Paterson-Lithia-Chevrolet-of-Redding-and-Lit-495420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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