- Report: #1091607
Report - Rebuttal - Arbitrate
Complaint Review: Patty Servaes, Elder Resource Benefits Consulting, and Servaes Consulting
Patty Servaes, Elder Resource Benefits Consulting, and Servaes Consulting365 Boston Post Road #390 Sudbury, Massachusetts USA
Patty Servaes, Elder Resource Benefits Consulting, and Servaes Consulting Patty Servaes,Elder Resource Benefits Consulting, and Servaes Consulting BEWARE of Patty Servaes, Elder Resource Benefits Consulting, and Servaes Consulting Group. The FREE service will cost you $800 or more. Stay Away! Sudbury Massachusetts
*Consumer Comment: Satisfied customer
*Consumer Comment: Patty has been amazing
*Consumer Comment: I thought they were very helpful
*REBUTTAL Individual responds: Sorry you were unhappy
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Patty Servaes and her companies Elder Resource Benefits Consulting and Servaes Consulting Group completely mislead my mother in law and my entire family. We were referred to Patty Servaes and Elder Resource Benefits Consulting by an assisted living community. We waited nearly two weeks to get our "coaching" call. This information was critical to our family knowing if she could afford assisted living, clearly we were not important to Servaes. We had been told the services of ERBC were free and that Patty Servaes would help with the aid and attendance application for VA benefits. After my wife finally had our call with someone who my wife described as reading a script and not truly knowledgeable, we set out to gather all the information we need to apply for the VA benefit.
When we called Elder Resource Benefits Consulting back my mother in law had elected another assisted living facility who apparently had not paid Patty Servaes "advertising fee." We were told that since we were not moving to one of her partner communities we would have to pay $800 to Servaes Consulting Group (read here: http://www.elderbenefitsconsulting.com/fullconsultingservices.html ). My family was really angry, a real bait and switch. I don't know how they can promote a free service, then charge $800 for a cash flow analysis - what a SCAM!
We then called our county VA representative who told us it is illegal to charge for assistance with a VA application. I don't know how they get away with it. My guess is this is why Patty Servaes started started the new company Servaes Consulting Group https://servaesconsulting.com/ in July 2013. Probably to get around some VA rules she was violating.
Do yourself a favor, find someone else to help with this benefit. My mother in law is going to get $1100 from the VA and it didn't cost us anything to apply. Somehow we were able to do it without paying Servaes $800, I am sure you can to.
This report was posted on Ripoff Report on 10/13/2013 08:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Patty-Servaes-Elder-Resource-Benefits-Consulting-and-Servaes-Consulting-/Sudbury-Massachusetts-01776/Patty-Servaes-Elder-Resource-Benefits-Consulting-and-Servaes-Consulting-Patty-Servaes-1091607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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